Job Opportunity: Credit Control Administrator (Maternity Cover – 10 Months)
Location: Tewkesbury
Hours: Monday to Friday, 9:00am – 5:00pm (37.5 hours per week)
Salary: £25,720.53
Contract Type: Full Time, Fixed Term (Maternity Cover)
Are you an experienced Credit Control professional with a flair for delivering excellent customer service?
Why Join ?
Since 1938, we’ve been dedicated to providing high-quality dairy products while supporting local farmers and communities. As part of the Team, you’ll enjoy a supportive and inclusive work environment where your contribution is truly valued. We prioritise teamwork, empathy, and customer excellence making us a preferred employer and supplier across the UK.
The Role: Credit Control Administrator
In this vital role, you’ll help manage the company’s accounts receivable, ensuring timely collection and effective communication with clients. Your key responsibilities include:
Facilitating debt collection and improving the debtor aging profile
Reviewing and reporting aged debt
Managing and reconciling customer accounts and invoices
Liaising with sales managers and depot staff to support debt recovery
Resolving account queries and unallocated cash issues
Maintaining detailed records of communication and collection efforts
Assisting internal teams with account information and reception cover as needed
What We’re Looking For
Essential Skills:
Proven experience in credit control and a good grasp of accounting practices
Clear, professional telephone manner with excellent written and verbal communication
Strong attention to detail and the ability to manage multiple priorities
A proactive and positive mindset, with flexibility to adapt
Strong interpersonal skills and customer-focused approach
Proficient in Microsoft Office (particularly Excel) and accounting software
What Is on Offer
Competitive salary of £25,720.53
22 days’ holiday plus bank holidays (with an extra day after 3 years)
Refer-a-friend bonus scheme (up to £500)
Cycle to work scheme
Discounted products and delivery options
Aviva pension scheme (4% employee / 4.5% employer contributions)
Health and wellbeing support via Simply Health
Please send your CV in confidence to (url removed)