Company: JR UK | Client / Employer: Mars
Location: Northern England & Scotland (NorthEast, Yorkshire & the Humber, parts of the Northwest, including Scotland Central Belt, Borders, Highlands, Islands) — field‑based role covering this territory.
Posting Date: 21.05.2026
Job reference: 235d415a92f4cbb4a6ff59aabd2189d0
Digital Services Business Manager (DSBM)
Salary: £39,000 – £40,000 base salary plus bonus up to £7,000‑£15,000. Company car & Exceptional Benefits. Hours: Mon‑Fri 37.5 hours per week.
Why Join Us?
At Royal Canin we are passionate about making a better world for pets. We are a global leader in pet health nutrition and our belief in science‑based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health.
Key Responsibilities
* Identify and prospect new business opportunities to expand our digital footprint.
* Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms.
* Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success.
* Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities.
* Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives.
* Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador.
* Gather and report on market intelligence, competitor activity and customer feedback, to help shape our strategy.
Qualifications & Experience
What We're Looking For
* Proactive and results‑driven individual with a passion for digital technology and the veterinary industry.
* Professional qualification in IT, science, or a related field.
* Knowledge and experience working with digital systems.
* Strong planning and problem‑solving abilities, with a customer‑focused mindset.
* Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory.
* Driver’s License: A clean driving record is required.
Desirable experience:
* Proven track record in sales or account management.
* In‑depth knowledge or direct experience of the veterinary industry.
Benefits
* Private healthcare & equal parental leave.
* Generous pension (up to 9% contribution).
* Life assurance (4× salary).
* EV salary sacrifice scheme.
* Gym membership & wellbeing support.
* Annual leave starting at 24 days, rising to 32 with service.
What You Can Expect from Mars
* Work alongside 130,000+ associates worldwide guided by our Five Principles.
* Be part of a purpose‑driven company shaping “the world we want tomorrow.”
* Access world‑class training & development from day one.
* Join a company with an industry‑leading salary and benefits package.
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