Overview
Our client, a leading independent Oil & Gas operator, based in Norwich, is seeking a Network Technician to join their IT Department based in Norwich. This is a full-time, permanent role based out of Norwich. Frequent travel to UK Operational sites including offshore assets may be required in this role, you may be called on for out-of-hours business critical events and form part of an on-call rota. This is an essential support position providing an active and practical resource providing support for 24/7 onshore and offshore operations for a UK Operator.
Qualifications, Skills & Experience:
* Cisco CCNA or higher
* Proven experience as a Network Technician or similar role.
* Hands-on firewall, security and VoIP experience
* Strong practical network skills rooted in IP are essential
* Strong knowledge of network protocols, routing, and switching.
* Experience with network security practices and technologies.
* Proficiency in configuring and managing Cisco network devices.
* Excellent analytical and problem-solving skills.
* Strong communication and interpersonal skills.
Key Responsibilities
* Assist in the design, implementation, and management of network infrastructure to ensure optimal performance and security.
* Manage and support a variety of systems, working daily to troubleshoot, monitor your environment, install, configure, cabling and labelling, seeing jobs through from start to finish.
* Use the IT Helpdesk system to receive requests and carry out troubleshooting and changes to the network in line with Group methodology.
* Configure and maintain network devices such as routers and switches
* Monitor network performance and troubleshoot issues to ensure minimal downtime.
* Liaise with Group Network and IT department for 3rd line escalation.
* Liaise with WAN service providers for installations and issues.
* Ensuring assets are recorded correctly in our Equipment database.
* Managing backups and spares.
* Testing and performing recovery.
* Comply with all relevant cybersecurity guidance and regulation.
* Maintain accurate documentation of network configurations, changes, and procedures.
* Supporting the offshore Telecoms team with equipment failures and replacement preparations.
* Liaise with Telecoms team regarding radio links between sites which carry the network.
* The role will work with and support members of the Group Network Team based in Paris and support from various UK sites.
* Provide technical support and guidance to end-users and other IT staff.
* Ability to work independently and as part of a team.
* The ideal candidate will be self-motivated, have an excellent work ethic, be focused and meticulous.
Benefits
* Discretionary Bonus
* Private Medical Insurance & Dental Cover
* Flexible Benefit Allowance
* Life Assurance
* Excellent Pension Provision
* 25 days holiday + bank holidays
* Flex Days
* Profit Units Sharing Scheme
Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.
If we can take your application further, we will of course be in touch.
Todd Hayes is acting as an Employment Business in relation to this vacancy.
Todd Hayes Ltd
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Technology, Information and Internet
Reminders: Referrals increase your chances of interviewing at TieTalent by 2x.
Norwich, England, United Kingdom
#J-18808-Ljbffr