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The Logistics Coordinator will control all inward and outward movement of raw material and finished goods. These movements will be in the UK and Europe initially but may involve worldwide as the company grows. Working closely with the warehouse and planning to ensure all material and finished goods are available for delivery OTIF. Working with the customer service team, they will coordinate daily transport operations, optimize logistics spending, ensuring accurate stock and shipment records whilst maintaining excellent service delivery to our customers and inter-company transfers.
Duties & Responsibilities
* Develop and maintain strategic transport plans to improve delivery efficiency and maximize vehicle usage.
Transport Cost Negotiation & Consolidation
* Actively negotiate with carriers and freight providers to reduce costs. Consolidate shipments where possible to drive down freight charges.
* Evaluate logistics providers against cost, performance, and reliability metrics.
KPI Reporting & SLA Monitoring
* Produce weekly/monthly reports tracking key logistics KPIs.
* Monitor performance against service level agreements and address shortfalls proactively.
Senior Management Support
* Provide detailed logistics cost and performance reporting to assist with quarterly business reviews and continuous improvement planning.
* Obtain booking-in information from suppliers.
* Schedule and confirm collections across multiple transport modes.
* Ensure transport plans align with customer delivery requirements.
ERP (NetSuite) Administration
* Submit stock adjustments and ensure inventory accuracy.
* Process RMAs and share data with internal teams.
* Ensure all shipment records are up to date in NetSuite.
Export & Shipping Documentation
* Raise and verify shipping documents for UK and international shipments.
* Track outbound deliveries and update internal teams on status or delays.
Cross-functional Communication
* Liaise daily with Customer Services and Production Planning teams to align dispatch schedules and fulfill customer orders.
Key Result Areas
* Logistics Cost Reduction: Achieve a minimum 40% reduction in logistics costs over 12 months through transport consolidation and carrier renegotiation’s.
* On-time Delivery Rate: Achieve ≥ 98% on-time delivery performance across all shipment types.
* Booking Accuracy: Achieve >99% accuracy in transport bookings and confirmations.
* NetSuite Stock Accuracy: Ensure stock adjustments are reflected in the system with ≥ 99% accuracy.
* RMA Turnaround Time: Process RMAs within 48 hours of request with full internal visibility.
* Carrier Performance: Evaluate and report on carrier service level adherence monthly; target 100% adherence to SLAs.
* Dialog with customers transport depots to ensure an issue that arise are delt with in a timely manner.
Skills & Abilities
* Strong ERP experience, preferably with NetSuite
* Previous experience in logistics coordination, transport planning or supply chain
* Proven ability to negotiate with carriers and reduce logistics costs
* Strong reporting and analytical skills, including KPI tracking and dashboard generation
* Ability to communicate at all levels
* Confident with good interpersonal skills, direct and focused.
* Excellent organizational skills
* Strong, focus on achieving results
* Reliable, pro-active, self-motivated and able to work to tight deadlines
* Experience of Worldwide, European and UK transport systems
* Ability to work on your own initiative and within a team
By applying you’re giving consent for Recruitment Solutions Workforce Ltd, to contact you regarding this job and other vacancies we’re recruiting for.
Recruitment Solutions Workforce Limited offers the services of an employment agency for permanent roles and an employment business for temporary roles.
To apply, please send your CV to Rachel.Sheehy@rswltd.co.uk
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