Aftersales Manager
Location: Birmingham
Salary: up to £40,000 per annum plus bonus, car scheme
Hours: full time Monday to Friday
Reference: 28349
We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in the Birmingham area. This is an excellent opportunity for an Aftersales Manager to join a busy and well-established main dealer, representing a fantastic brand. We will also consider Senior Service Advisors seeking the next step in their career.
Role Overview - Aftersales Manager
Manage a busy and professional department, overseeing all aspects: from the day-to-day running of the workshop and managing technicians/mechanics to achieve maximum productivity, to ensuring service advisors are customer-focused and meet upselling targets, while monitoring KPIs.
Collaborate closely with senior management to ensure key objectives and strategies are met. We seek someone who is continually looking to improve the department and exceed targets.
Demonstrate a strong commitment to customer service, work effectively with staff to optimise departmental performance, and take ownership of the department. This is a high-volume department with a strong reputation in the area.
Requirements - Aftersales Manager
Experience in a large site is essential. The scale of the operation you've managed, along with a proven track record of success, is crucial.
A solid and proven Aftersales Management background is essential; we require an individual of the highest calibre.
At least 3 years of main dealership experience is required.
Familiarity with relevant systems such as Kerridge, Pinnacle, and 1Link would be advantageous.
How to Apply:
If you are interested in this Aftersales Manager vacancy, please send your CV in the first instance. I will be in touch upon receipt.
All applications will be treated with the strictest confidence.
Consultant: William Olivier Octane Recruitment
MDLOJ
Octane Recruitment is a leading recruitment agency specialising in the automotive, motor trade, engineering, OEM, and various related industries.
We are recruiting across the UK for Service, Aftersales, and Parts roles, including Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, and Parts Manager positions.
Octane Recruitment covers a variety of sectors, including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, Payroll, Managerial, Logistics, Parts, Administration, Call Centre/Contact Centre, Senior Appointments, Head Office Positions, and Confidential Appointments.
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