At British Garden Centres, not only do we aim to deliver a great experience in our Centres, but we go above and beyond in creating an exceptional Customer service. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. Horticulture Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice and maintaining department standards, whilst working alongside the Garden Centre manager to set a standard within our Centre.
Responsibilities
* Assisting the Centre Manager to maximize sales and profit by ensuring the efficient and effective management to Company standards, of the commerciality, merchandising, replenishment, and housekeeping across the Garden Centre.
* Support Centre Manager in daily H&S tasks and paperwork, ensuring Health & Safety standards are always adhered to and maintained.
* Generate ideas and assist in the development of even better methods of working within the department.
* Help to achieve a high standard of customer service.
* Assist when needed to plan and manage key events such as Christmas, Bank Holidays and Season Centre change effectively and efficiently.
* Help to achieve a high standard of customer service.
* Assist with complaints and queries from staff and customers.
If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
Qualities
* Excellent customer service.
* Horticultural knowledge.
* Able to work on one's own initiative.
* Adhering to company policies.
* Work well under pressure.
* Good time management.
* Professionalism and reliability.
Benefits
* Onsite car parking.
* Staff discount at our Garden Centres and Restaurants.
* Staff discount at Woodthorpe Leisure Park.
#J-18808-Ljbffr