Head Housekeeper Applecross is a family run care home. We care for elderly residents and also have three specialist units that cares for younger people. Since 1997, Applecross has provided expert care for people with physical disabilities and other illnesses that require short-term or long-term nursing support. We’re looking for a dedicated Head Housekeeper to oversee our housekeeping operations and lead a team committed to excellence in housekeeping. You’ll play a crucial role in upholding the cleanliness and overall atmosphere of our care home. You’ll have the opportunity to lead a dedicated team and ensure the highest standards of housekeeping are met, directly contributing to a pleasant and well-maintained environment for residents. This is a temporary position covering long term sickness. The minimum duration of this post will be 6 months. Head Housekeeper Key Responsibilities: * Supervise and Lead: Oversee and manage the housekeeping team, assigning tasks and ensuring daily operations run smoothly. * Training and Evaluation: Train new employees, evaluate their performance, and provide ongoing support to ensure high standards are maintained. * Task Management: Schedule and delegate work for daily cleaning, laundry, and other essential tasks to ensure all areas are well-maintained. * Inventory Management: Order and manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness. * Quality Audit: Audit residents’ rooms and common areas to ensure cleanliness and adherence to quality standards. * Handle Complaints: Address and resolve complaints and requests from residents and staff promptly and professionally. * Safety and Sanitation: Adhere to and enforce proper safety and sanitation procedures to maintain a safe environment. * Liaison Role: Act as the point of contact between the housekeeping department and other key departments to ensure seamless communication. * Communication: Regularly communicate with management and attend meetings as required to discuss operations and improvements. Benefits: * Free onsight parking * Free uniform * Access to store discount * Enhanced overtime * Referral program If you’re a proactive leader, with a keen eye for detail and a commitment to housekeeping excellence, this role offers a fulfilling opportunity to showcase your skills and make a positive impact