Are you looking for a career where you can make a real difference in peoples day. We are seeking a Passenger Services Roster Clerk to join the Roster team working from Chatham. (hybrid working). 2025 is the 200th anniversary of the first-ever passenger rail journey, so were celebrating our proud history and our bright future. Can you move people? Apply now. What youll do As a Passenger Services Roster Clerk, you will have a number of responsibilities that will include but not be limited to: Producing efficient rosters for station staff within agreed production deadlines and distributing to staff and managers as required. Completing weekly ratificationof rosters with Owning Managers/AMs and providing lists of uncovered duties. Recording and monitoring of off track & unproductive time, including training, medicals and ad hoc leave. Maintaining and updating accurate records for the stations, including equalisation, Annual leave, Rest days, and Sundays. Ensuring the full handover of key information with other RC's as required. Supporting the development of efficient rosters during Timetable changes and in line with and local requirement changes. Assisting with data compilation to support budget and forecast production. Assisting with the scheduling of staff for training and other release as required, ensuring costs are within forecast and kept to a minimum. Ensuring strict deadlines for information required by the Payroll department are adhered to. Arranging the release of staff, as required, to attend meetings, training and any other non-productive requirements. Preparing draft rosters to assist the AM and Managers with PA/Local changes. The experience youll need To be considered for this role we recommend you demonstrate the below in your application; Excellent attention to detail. Extensive experience of working within a rostering, scheduling or co-ordination role for large workforces Ability to work in a pressured environment. Sound decision making skills. Flexible approach to working. Report writing skills. Customer awareness and focus. Planning and organising skills. Excellent team working. Good communication, negotiation, motivational skills. Proficient in; Outlook, Excel, PowerPoint and Word applications. Completed or working towards Ability to obtain Vocational Qualification in Business Administration (Level 2). As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. Find out more here. Other things to know This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early. All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isnt available for this role. If you applied but werent successful in getting a similar role at Southeastern, please wait six months before applying again. Find out more about our recruitment process and get tips to help you apply. What youll get in return Along with your salary, the rewards youll get include: a final salary pension 24 days annual leave allowance (plus bank holidays) free rail travel across our networks. Meaning you can feel secure in your career as well as fulfilled by your work. Click here to see our full range of amazing benefits. A bit about Southeastern Were one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations. However, working on our railway is more than getting passengers from A to B. Its about all the little moments that make a difference to their journey. Its also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey were fully committed to and were proud to have been named a Great Place to Work at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women. Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us. At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day. Learn more about our railway .