Overview
Tesco UK • Swindon • Permanent • Apply by 19-Sep-2025
Availability Window
Days From time To time Tue 11:00:00 19:00:00 Thu 09:00:00 17:00:00 Fri 11:00:00 19:00:00 Sat 09:45:00 17:45:00
Pay - The Customer Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may apply depending on location.
It is policy to offer new colleagues joining Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule contracted hours within these times and provide 3 weeks’ notice of shifts. We are open to flexible availability; if your available times are close to but not exactly as advertised, we would still love to hear from you.
Customers are at the heart of everything we do.
It takes many people to run a store and this is a job for doers with plenty of variety. It is a committed role with everyday challenges, which makes it exciting.
* Being a colleague in one of our stores means helping to serve shoppers better every day.
* You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
* Whether you are seeking stability or flexibility, or the opportunity to progress your career, this could be the role for you.
What is in it for you
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* 10% off and 15% at pay day weekends with Colleague Clubcard (up to £2,000 a year) plus an additional card for family
* Access to free wellbeing services and resources to support mind, body and life
* Exclusive colleague deals on handsets and sims, shareable with family and friends
* Life cover of five times your pay and a pension with matching contributions up to 7.5%
* Benefits to suit you, including discounts, shares and cycle to work schemes
* Uniform provided and policies to support you for life’s moments
* Access to colleague networks for diverse backgrounds; more information available on request
* Click here to read more about available benefits
You will be responsible for
* Delivering a great shopping trip for customers daily, following opening and closing routines, ensuring facilities are in good working order and listening for and acting on customer feedback
* Creating an impression for customers by upholding high standards of dress and readiness to serve
* Following service culture in your department, role modelling helpful and friendly service behaviors and enthusiasm to do what’s right for customers
* Protecting the legal brand by delivering legal compliance and safe, due diligence in your department
* Supporting your manager to control costs, maintain stock record accuracy and be prepared for stock control routines
You will need
* A passion for delivering great service, greeting customers with a smile and serving them with pride
* Drive and motivation to work in a sales and service environment
* Ability to adapt to a fast-paced, ever-changing environment
* A passion for human connection
* Ability to build relationships with colleagues to create a team spirit, have fun and celebrate success
* Be on time, well presented and ready to be a brand ambassador
About us
Our vision at Tesco is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". Serving means more than a transactional relationship with customers; it means acting as a responsible and sustainable business for all stakeholders, communities, and the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, you should feel represented and able to be yourself at work.
We welcome flexible working discussions and understand life looks different for everyone. Talk to us about how we can support you throughout your application process.
Accessibility - We are accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For information on accessibility support, please ask during your application process.
Please note: Tesco will recruit individuals who have passed the school leaver’s age. The school leaver’s age may vary by country. We can only accept candidates over 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as warehouse, BEERS, WINES & SPIRITS, counters, bakery and driving roles.
In periods of high applicant volumes, some roles may close earlier than the advertised end date to review all applications. Feedback is provided to those who attend an interview.
For more information about us please visit www.tescoplc.com
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