We are seeking a highly motivated and organised Branch Manager to lead and inspire our dynamic team at our COCKERMOUTH Country Store. As a Carr's Billington Retail Branch Manager, you'll use your exceptional management experience and agricultural knowledge to lead the day-to-day operations and to empower a high-performing team to deliver exceptional service. Using your leadership and communication skills, you'll foster a collaborative environment that drives success, ensures outstanding customer satisfaction, and upholds the highest standards. With a passion for growth, you'll actively champion sales initiatives to exceed targets and contribute to the continued success of our business.
If you're ready to make an impact and thrive in a fast-paced, rewarding role, we want to hear from you.
ABOUT US
Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.
Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.
THE JOB
* Lead the Retail Branch Team driving sales and profitability to achieve targeted contributions.
* To ensure all available resources are managed effectively, keeping costs within budget, so the store achieves targeted contribution.
* To ensure all Branch colleagues deliver exceptionally high customer service, to optimise sales opportunities, in Branch and on farm, and take a lead in ensuring all customers have a positive customer experience.
* To support, develop, mentor and drive colleague performance within the branch, so that key talent is optimised and retained, and we continue to be an attractive employer for future talent.
* To manage stock to hit retail stock targets for the Branch, including aged stock.
* To manage all customer debt, to ensure it is kept within company credit policies.
* To ensure that all operating procedures are adhered on a daily/weekly/monthly basis.
* To adhere to Company and Group policies and procedures, including but not limited to those relating to Safety, Health and Environmental
* To ensure all relevant legislation and approved codes of practice, are adhered to in respect of ongoing compliance, including but not limited to UFAS, FIAS, & NOPS assurance schemes.
The above list is not exhaustive, and your role will certainly change over time reflecting the changing needs and activities of the organisation and our commitment to making best use of new technology and continuously improving the way we do things. You must therefore be committed to personal development and to becoming multi-skilled in order that you can adapt to and welcome constant change in the effort to achieve the stated aim of "making continuous improvements in the efficiency and effectiveness of our use of resources".
SKILLS, EXPERIENCE AND QUALITIES REQUIRED
Essential
* Proven track record and experience of a management position
* Experience of managing a branch P&L
* Sales experience
* Experience of Customer Service and Customer account management.
* Experience in developing & coaching a team and colleagues.
* Experience of driving growth in sales and logistics savings.
* Ability to analyse data, identify trends and make informed decisions.
* Strong problem-solving skills and ability to make decisions under pressure.
* Experience of budget and financial management principles.
* Full UK Driving Licence
* Computer Literate.
Desirable
* Agricultural experience
* Retail experience
* AMTRA-SQP/ RAMMA
* Basis NSK (Nominated Storekeeper)
* AIC Feed Advisor
* IOSH Managing Leading Safely qualification.
* Experience of Microsoft D365 and IBCOS operating systems.
BENEFITS
As part of The Billington Group we offer a wide range of employee benefits including:
An attractive salary package.
Annual salary reviews in September each year.
A minimum of 25 days annual leave.
Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.
Your Health
Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.
Sick pay: Generous company sick pay entitlement.
Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.
Your Lifestyle
Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.
Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.
Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.
My Savings Hub: Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.
Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.
Your Future
Pension: Enrolment into the Company pension scheme after 3 months of employment.
Training & Development: Role specific training and ongoing training and development opportunities identified through our annual appraisal process.