Evri's Out of Home network plays a critical role in delivering an outstanding final-mile experience for our customers. As ParcelShop Regional Manager, you'll lead a regional OOH team to drive performance, quality and growth across our ParcelShop estate, ensuring we consistently meet and exceed customer expectations.
This is a senior, hands-on leadership role where you'll combine operational expertise, commercial thinking and people leadership to future-proof our OOH network and support Evri's continued growth.
Interested? Take a look at the below to understand what you'll be doing as ParcelShop Regional Manager:
Leading and developing a regional team of Business Development Executives, driving performance, capability and engagement
Implementing strategies to improve performance across the OOH ParcelShop network and prepare it for future growth
Proactively planning capacity, estate growth and service optimisation across your region
Working closely with Network Development and senior stakeholders to shape the future OOH structure, using volume, revenue and location data to inform decisions
Reviewing and optimising regional and BDE boundaries to ensure effective deployment and operational efficiency
Owning ParcelShop performance, including outward loss, service standards and quality improvement plans
Driving collaboration with depot Operations teams to improve customer and ParcelShop experience
Ensuring cost efficiency across the regional OOH network
Maintaining high standards of Health & Safety compliance across the ParcelShop estate
Taking ownership of issues and seeing them through to resolution, using insight, data and strong stakeholder management
Still interested? Great news! Here's what you'll bring:
A full UK driving licence
Experience working in a customer-focused environment
Proven experience coaching, supporting and motivating teams
Experience managing agile or field-based teams
Strong problem-solving skills, with the ability to plan contingencies and implement solutions
Excellent influencing skills, with a track record of driving improvement across operations
Confidence negotiating and working with a wide range of stakeholders
At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome.
We're excited for the future. Let's deliver it together.
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