Responsibilities
* Guest Experience: Ensure exceptional guest experiences through attentive service and personalized interactions.
* Team Management: Supervise and support team members, providing guidance and assistance as needed.
* Operational Support: Assist in day-to-day operations, including opening and closing procedures, cash handling, and resolving guest inquiries.
* Training and Development: Support in training initiatives to enhance team skills and performance.
* Quality Control: Maintain high standards of cleanliness, hygiene, and presentation throughout the restaurant.
* Communication: Liaise with management and other departments to ensure smooth operations and efficient communication.
* Customer Focus: A passion for delivering exceptional customer service and ensuring guest satisfaction.
* Team Player: Excellent teamwork and collaboration skills, with the ability to work effectively with colleagues at all levels.
* Adaptability: Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
* Leadership: Ability to lead by example and motivate team members to achieve goals.
* Problem-Solving: Strong problem-solving skills and the ability to make sound decisions under pressure.
Benefits
* 50% discount on food and soft drinks across all our brands.
* Long service rewards including increased holiday and access to private healthcare.
* Discounted room rates at our award-winning hotels
* 50% off Private Event Space hires.
* Health & Wellbeing Support.
* Mental Health & Legal Guidance.
* Financial Support & Advice.
* Access to a wide range of discounts from well-known brands.
* Access to our Enrichment Days & Events Calendar.
* Apprenticeship Programmes tailored to YOU.
#J-18808-Ljbffr