Managed Print Service Field Engineer
Location: Head office located in the City of London, with extensive travel to Essex and Hertfordshire 5 days a week.
Contract Type: Permanent
Working Pattern: Full Time
About The Role
As a Managed Print Service Field Engineer, you will be at the forefront of delivering exceptional service to our clients.
Responsibilities
* Work daily with top brands such as Canon, Ricoh, and Kyocera
* Investigate and resolve equipment faults at customer premises, adhering to service guidelines
* Perform preventative maintenance and complete work within the designated response schedule
* Install machines, including networking setups and operator training
* Build strong, lasting relationships with clients through excellent customer service
* Collaborate closely with the Call Control Team to ensure seamless operations
Qualifications
* Minimum of 2 years of experience in MPS field technical support or equivalent
* Proven competence in photocopier maintenance
* Completion of manufacturer training courses
* Ability to work both autonomously and as part of a team
Benefits
* Competitive salary that reflects your skills and experience
* Company pension scheme to secure your future
* 25 days of annual leave, increasing to 27 days with length of service
* Eye care vouchers
* Healthcare cash plan after one year of service
* Fun social events fostering camaraderie among colleagues
* Cycle-to-work scheme to promote a healthy lifestyle
Equal Opportunities
Adecco Group UK & Ireland is an Equal Opportunities Employer.
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