We are Cycle Exchange, the leader in the UK premium used bike market. We are on a mission! We have the resources to invest and we have the ambition to conquer the UK and Europe. We are now recruiting for our next stage of growth and it is an exciting one. We are changing the face of bike retail and we are looking for great people who love cycling to come and work with us.
Ecommerce Operations roles available now.
Keep the Cycle Exchange engine running at peak performance. You'll play a vital role in delivering quality at every touchpoint—from ensuring customers receive their orders, to showcasing products on our website, managing bikes through the refurb system, and collaborating across teams to keep operations seamless and customer satisfaction high. This is a hands‑on role where you'll make a real impact daily, connecting our warehouse operation, online presence, and in store customer experience. The Cycle Exchange ethos of outstanding service, genuine expertise, transparent communication, and trust, keeps customers coming back and you bouncing out of bed every morning.
If you thrive in a fast‑paced environment where attention to detail meets passion for cycling, this is for you
Key Responsibilities
* Order management from creation through to dispatch and after sales
* Working with our industry partners, from supply to final delivery
* Receiving bicycles, assisting with inspecting and reporting of condition
* Assisting with product flow with our listing team
* Facilitating transfers between store and warehouse
* Stock management
* Working alongside our sales and workshop teams to optimise workflow
Benefits of working at Cycle Exchange
* Relaxed working atmosphere with a strong productivity ethos
* Training and further skills as required
* Growth focused company
* Trade pricing for staff
* Annual salary / bonus review
* Monthly staff activity evenings
* Bike to work scheme
* Free speciality coffee
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