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Wyre Forest District Council,
Wyre Forest District Council is seeking a dedicated Technical Support Officer to provide general office, administration and business support in the Planning Services team within Strategic Growth. The Council’s vision is to create a safe, vibrant and clean place to live, work and visit. Our Planning team is an inclusive, supportive, hardworking, and likeminded team of Officers, working together to contribute to sustainable development within the district. If you wish to join a proactive, fun and dedicated team that prioritises upskilling officers and is passionate about making good development happen and working with the community and other stakeholders to achieve the best outcome, then go no further and consider the below job offer within the Planning team.
Technical Support Officer
Responsibilities include;
* Provide dedicated technical support and manage information and data and related systems in support of the professional functions in Strategic Growth.
* Provide comprehensive support including registration of tree, planning and enforcement cases, fee checking and validation.
* Plot information in relation to applications on GIS systems.
* Maintain and update data, statistics and documentation.
* Maintain web-site information.
To be successful in this role you will have;
* 5 GCSEs (4 and above) including in Maths and English
* Business Administration or relevant equivalent qualification.
* Able to complete work to a high standard of accuracy and presentation
* Ability to work independently, as part of a team, flexibly, to tight deadlines and under pressure.
* Ability to interrogate computer systems
* Excellent written and verbal communication skills
* Good interpersonal skills
* Confident spoken and written use of English Language
* Proven experience of working in a technical/support capacity in a customer driven environment
* Proven ability of using Microsoft Office including Word and Excel Spreadsheets
* Excellent time management
Additional Information
* The post is open to hybrid working.
* Flexible approach to working hours, able to work outside normal office hours if necessary, including a requirement to be available for evening meetings.
* This is a fixed term contract until October 2026
We understand you may use AI tools to help you prepare your application. While these tools can be helpful, please ensure everything you share about your experiences, skills, and qualifications is authentic and truly reflects you. Your genuine story and real achievements are what we're most interested in!
The closing date for applications is 24th July 2025, but we reserve the right to close applications early if we receive a high volume of suitable applications.
Wyre Forest District Council is an equal opportunities employer
Attached documents
20250709 - TSO - Role Profile.pdf
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Human Resources Services
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