Account Manager
Hybrid Derby & WFH
Circa £40,000 - £45,000 + Car or Car Allowance + Commission + Bonus
Due to continued growth our client has created a new opportunity for an Account Manager to join its team based in Central Derby. This is a hybrid role that offers the postholder the flexibility to work from home 4 days per week once theyre settled in to the role. Our client is part of a leading software solutions group with a range of successful products used by 1000s of business customers. As they grow theyre seeking a pro-active and customer focused Account Manager to act as the primary point of contact for a portfolio customers. The Account Manager will manage relationships, respond to customer queries, lead product demonstrations, and help customers onboard and maximise the value of our clients platform.
Key Responsibilities:
1. Function as the main liaison for assigned customer accounts, ensuring a high level of client satisfaction
2. Respond to customer queries and provide technical or functional support in a timely, effective manner
3. Deliver engaging system demos to prospect, new and existing clients
4. Support onboarding for new customers, guiding them through initial setup, training, and adoption
5. Proactively identify opportunities to upsell additional features and modules to drive value for customers<...