As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Sales and Engagement Advisor to join our growing business.
The role will involve engaging Retail colleagues on sales led documentation and driving the sales agenda in Retail with the Incentive Programme. The successful candidate will also be responsible for creating engaging documents and videos explaining the how and why. Deadline for applications is Wednesday 16th July.
What will I do?
Support in driving Sales initiatives through planning, agreeing products and engaging communication that supports Retail to sell more
Administration of Sales initiatives
Post of Week
Reporting, created and updated
Communication
Administration & creation of Retail Newsletter & Videos
Ensuring timely and accurate information is communicated to Retail
Liaising with departments and colleagues in Deeside for content
Content to be engaging
Approval sought and signed off in with relevant stakeholders
Administration of the Reward & Recognition agenda for Retail
Planning, sending and communication of quarterly Doing it Right vouchers
Plan, film and edit of Director videos
Monthly Digital Operations R&R
Adhoc R&R Facebook / Social Funds actioned
Innovation and Engaging Communication for Our Colleague
Seek opportunities to engage and create a fun atmosphere in Retail
Seek opportunities to continuously improve communication style
Monitor engagement through Vimeo and Facebook interaction
Skills required:
MY JOB
Demonstrates a positive attitude to work, always working to the best of their abilities and consistently delivering on what they are asked to do
Takes ownership of implementing business decisions and effectively communicates
where appropriate
Build positive professional relationships with all departments in Deeside and Retail
MY TEAM
Shows team spirit and celebrates shared success
Willing to help others outside of own role to get the job done
Communicate well with people inside and outside of own team
Effectively influence internal and external stakeholders to deliver results
MYSELF
Understand the importance of training and makes the most of every opportunity to grow and develop in role
Knows own strengths and weaknesses, is open to feedback and aims to improve personal performance
MY ICELAND
Involves themselves in department activities and other departments when needed
Does not accept negative behaviour and shares ideas on how service can be improved
Embraces change and provides support to customers, stakeholders and colleagues
Attitude
I demonstrate pride in the Iceland brand through my actions
I focus first on the customer offering
I openly and actively challenge myself and others to make things simpler and better
I operate with pace and urgency
I am able to maintain positivity whilst seeking to remove barriers to success
I have the courage to challenge when necessary
Specialised Skills & Knowledge
Excellent writing, editing and proofreading skills
Ability to deliver the message with clarity, whilst maintaining sensitivity to the companies goals and values
Good relationship-building skills in order to work with all other Deeside departments and
colleagues
Confidence to influence and collaborate with others
Creative ability to devise communication strategies that are continually relevant to colleagues through an evolving digital society
Alongside this we can offer you:
?? Best Place to Work 2025
?? Supportive and collaborative team
?? Company car and fuel card (Field roles)
?? Healthcare and cash back plans
?? 15% discount in our stores and 30% discount in our group restaurants
??? Partner discounts
?? Subsidised on site restaurant and Costa (Head Office)
???? Mental, physical and financial wellbeing support
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