IT Training Manager, Law Firm, London, 3 days pwk work from home
About the Firm
A 500-user, leading Law Firm who advise individuals, families, businesses, financial services, educational, and non-profit organisations on all aspects of the law, globally. Their clients face complex challenges-whether family trusts, corporate transactions, or reputational threats-demanding clear, fast, and agile solutions. They are modern lawyers with timeless values, dedicated to delivering superb client service in everything they do.
Their family values ethos permeates throughout the firm making it a supportive and inclusive place to work.
The Opportunity
The IT Department strives to exceed customer expectations and deliver continually improving, outstanding service.
They are seeking an experienced and proactive IT Training Manager to lead their mission to ensure all employees are empowered with the knowledge and skills they need to maximize the use of existing and new technology systems.
Key Responsibilities
1. Develop, manage, and deliver comprehensive IT training for all staff, covering systems such as Windows 11, Microsoft 365, NetDocuments (DMS), Aderant (PMS), Peppermint (CRM), SharePoint, HighQ, Bundledocs, and Definely.
2. Conduct IT induction for new starters, including permanent and temporary staff.
3. Desig...