Job Title: Referrals Manager / Business Development Manager (Supported Living)
Location: Head Office - Blackburn (with travel required)
Salary: £45,000 - £50,000 per annum + mileage allowance
Contract Type: Full-time, Permanent
About the Role
We are seeking a proactive and relationship-driven Referrals Manager / Business Development Manager to lead and grow our supported living referrals pipeline. This role is central to building strong partnerships with Local Authorities and the Integrated Care Board (ICB), ensuring a consistent flow of high-quality referrals and supporting the organisation's growth strategy.
The successful candidate will play a key role in developing new business opportunities, maintaining existing partnerships, and promoting our supported living services across the region.
Key Responsibilities
Develop and maintain strong working relationships with Local Authorities, Integrated Care Boards (ICBs), and other key stakeholders
Act as the main point of contact for all referral enquiries, managing the process from initial contact through to placement
Identify and secure new business opportunities to expand supported living services
Attend and represent the organisation at networking events, provider forums, and stakeholder meetings
Monitor referral trends, market activity, and competitor services to inform business strategy
Work closely with operations and service managers to ensure suitable placements and high occupancy levels
Prepare and deliver presentations, proposals, and service information to external partners
Maintain accurate records of referrals, outcomes, and business development activity
Contribute to marketing strategies and promotional materials
Essential Requirements
Proven experience in a referrals, placements, or business development role within health and social care (ideally supported living)
Strong understanding of Local Authority and ICB commissioning processes
Excellent communication, negotiation, and relationship-building skills
Ability to work independently and manage a varied workload
Commercial awareness with a proactive approach to identifying growth opportunities
Full UK driving licence and willingness to travel regularly
Desirable
Existing relationships with Local Authorities and ICBs
Knowledge of supported living, learning disabilities, mental health, or complex care services
Experience using CRM systems or referral management systems
What We Offer
Competitive salary of £45,000 - £50,000
Mileage allowance paid per mile for business travel
Opportunity to play a key role in organisational growth
Supportive and collaborative working environment
Ongoing professional development opportunitiesSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age