Are you fluent in Dutch and ready to make a real impact in a fast-paced, customer-focused environment? We're seeking a proactive and personable Dutch-speaking Customer Service Representative to join a vibrant UK-based team. If you thrive on solving problems, building relationships, and delivering top-tier service, this could be your next big move. What You'll Be Doing Responding to customer enquiries via phone and email in Dutch Managing and prioritising requests including orders, samples, claims, and complaints Ensuring timely and professional resolution of customer issues Maintaining accurate records and updating systems Collaborating with team members to resolve queries and meet performance goals Escalating and correcting errors with a solutions-focused mindset What You'll Bring Fluency in Dutch and English (written and spoken) Previous experience in customer service Strong multitasking and organisational skills Attention to detail and problem-solving abilities Confidence using Salesforce and Microsoft Office Suite Excellent interpersonal and communication skills Ability to work independently and as part of a team Your Schedule Monday to Friday, 8am - 4pm, 37.5 hours per week Hybrid working model: 2 days from home, 3 days on site Perks & Benefits 25 days holiday + 8 bank holidays Access to Hapi employee benefits platform Free on-site parking Should you require any support or assistance, ple...