Senior Performance and Improvement Officer
Waverley Court
Salary: £39,129 - £46,023
Hours: 36 per week, 52 weeks
Turn data into the evidence we need to improve our services.
We are looking for a Senior Performance and Improvement Officer to join our team.
This role would suit a technical specialist who is an expert in Power BI and data modelling, but also wants to see their work used to influence real-world decisions.
In the public sector, the right data can transform how we support our community. Your job will be to lead on the technical delivery of that data with customer-facing services, ensuring our managers and senior leaders have the clear, accurate insights they need to drive the services forward.
While your primary focus is on data and performance analytics, you will be visible with the teams and engaging with services to support a culture where data is at the heart of everything we do. You will work closely with managers and external suppliers, acting as a bridge between raw information and strategic action.
Your Responsibilities
* Power BI and analytics: Lead the design, creation and maintenance of high-quality dashboards and datasets that provide a single version of the truth for our frontline services
* Evidence-based advice: Provide clear, expert advice to managers and senior leaders, helping them understand what the data is telling us and where we need to focus our efforts
* Project leadership: Manage the data-driven elements of our change initiatives, leading project teams from across the services to hit key milestones
* Strategic communications: Translate complex findings into simple, visual formats for committees and diverse stakeholder groups, ensuring your insights are accessible to everyone
Working With Us
This role offers a platform to use your technical skills for the public good. You'll have the opportunity to shape our data approach and work on meaningful projects that have a direct impact on our service delivery.
We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work.
To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
Happy to talk flexible working.
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View Senior Performance and Improvement Officer job description
THE CITY OF EDINBURGH COUNCIL
About Us:
Are you keen to shape the future of Scotland's capital city? The City of Edinburgh Council is looking for dedicated and enthusiastic individuals to work with us and deliver key services across our capital city. We're the second largest local authority in Scotland with a workforce of over 19,000 who all play a crucial role in maintaining and supporting vital services to over 500,000 residents. We offer an incredible variety of career opportunities across a broad range of sectors. Join us and you'll find a role where you can make a difference and grow your career.
Our Culture:
Our Behaviours, respect, integrity, and flexibility guide everything that we do, and we strive to make sure all colleagues feel valued and have a sense of belonging in the workplace. We want to make sure that we bring people into our roles who demonstrate Our Behaviours and are dedicated and committed to our purpose of serving our community. We are focused on delivering excellent customer service to meet citizens needs and make the city a better place.
You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council.
Equality, Diversity and Inclusion:
We recognise the benefits that diverse perspectives, experiences and backgrounds bring to our organisation, and we're committed to employing a workforce that represents the population of the city we serve. We particularly encourage applicants from under-represented groups including women, LGBT+ people, racially minoritised groups, people with disabilities and people who are neurodivergent.
As part of our commitment to inclusive recruitment, we're delighted to announce that we have extended our guaranteed interview scheme to include all applicants who are or have been care experienced, and who meet the essential criteria for the post. This extends our current arrangements of being a Disability Confident Employer, that guarantee an interview to applicants who meet the criteria for the post and who declare a disability.
Happy to talk flexible working.
Colleague Support and Wellbeing
As outlined in our People Strategy, we aim to nurture a healthy workforce where we can all thrive. We offer regular events, initiatives and learning opportunities covering a range of different health and wellbeing topics.
We're committed to supporting employees to achieve a healthy work life balance. There are several policies in place to support this ranging from flexible work options to career breaks. Our full suite of employment policies can be found here.
We have a range of support options available including access to counselling, a mental health support service, an occupational health service, speak up supporters and a colleague listening service.
Reasonable Adjustments:
We're committed to providing an inclusive and accessible experience at work for all our colleagues and we'll work hard to ensure that we meet the changing needs of colleagues throughout their time with us. We're also geared up to support all candidates who may require reasonable adjustments during the recruitment process. Candidates invited for interview, should let the hiring manager know what they need, and they will do everything they can to accommodate your request.