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Receptionist – Welcoming Secondary School – Brighton & Hove
Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale (support staff scale depending on experience)
School Information
This role is based in a respected Independent 11–18 secondary school located in Brighton & Hove. The school is known for its strong community ethos, high academic expectations and supportive relationships between staff and students.
Students benefit from a broad and engaging curriculum that encourages curiosity, independence and creativity. The school has a welcoming atmosphere where both staff and students feel valued.
The front office plays a key role in creating a positive first impression for visitors and parents. The administrative team works closely together to ensure that communication between staff, students and families remains clear and efficient.
The school office is a busy environment where organisation, professionalism and strong communication skills are essential.
Role Overview
The school is seeking a friendly and professional Receptionist to join the front office team.
The Receptionist will act as the first point of contact for visitors, parents and students, ensuring that enquiries are handled efficiently and that the school office operates smoothly throughout the day.
This role requires someone who is organised, approachable and able to manage a variety of tasks within a busy school environment.
Key Responsibilities
• Welcome visitors and manage the school reception area
• Answer telephone enquiries and direct calls appropriately
• Respond to email enquiries and provide administrative support
• Manage visitor sign-in procedures and ensure reception security protocols are followed
• Provide information to parents, students and visitors
• Assist with student enquiries during the school day
• Maintain accurate records and update administrative systems
• Support the wider administrative team with general office tasks
• Coordinate deliveries and incoming mail
• Assist with organising meetings and appointments
• Maintain a tidy and professional reception area
• Support communication between departments where required
Candidate Profile
The school is seeking a candidate who is professional, approachable and able to manage front-of-house responsibilities effectively.
The ideal candidate will demonstrate:
• Excellent communication and interpersonal skills
• Strong organisational abilities
• Experience working in a reception or customer service role
• Professional telephone manner
• Ability to remain calm and efficient in a busy environment
• Strong attention to detail
• Confidence using office software and administrative systems
• Friendly and welcoming approach when dealing with visitors
• Ability to work collaboratively with colleagues
Experience working in a school environment is beneficial but not essential.
Why Join This School?
Staff benefit from working in a welcoming and supportive professional environment.
Benefits include:
• Friendly and collaborative administrative team
• Professional development opportunities
• Well-organised school office systems
• Positive relationships between staff and students
• Modern facilities and welcoming working environment
• Opportunities to develop administrative skills
The Receptionist plays an important role in ensuring that visitors and families experience the school as professional, organised and welcoming.
Application
If you are a friendly and organised professional who enjoys working in a busy front-of-house role, we would welcome your application.
To apply, please send your CV as soon as possible.