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We are looking for a skilled administrator with direct experience in sales or a customer service role with some account management. A strong understanding of IT would also be highly beneficial for success in this role. This position offers the opportunity to develop expertise in our service portfolio, systems, and processes, creating a pathway for progression into a Sales Development Representative (SDR) role.
Key Responsibilities
Reporting to the Head of Sales, you will:
1. Engage directly with clients, providing exceptional service and support.
2. Assist the Sales Team in achieving their targets and managing daily operations.
3. Maintain meticulous attention to detail in a fast-paced environment.
4. Apply a proactive mindset to problem-solving and workflow improvements.
5. Work collaboratively with the Marketing Team to maximise opportunities for reaching new clients.
We provide outstanding training and will welcome you into a highly successful, close-knit team/organisation. Our workplace fosters diversity, inclusion, and support, ensuring a positive culture where you can reach your full potential.
We are a flexible working employer, so if you would like to discuss alternative working arrangements not listed in this job advert, please reach out to us.
About AbilityNet
AbilityNet is the leading UK charity for technology and disability. We believe in a digital world accessible to all and are supported by some of the biggest names in the information technology (IT) sector. Our commercial services help fund our work in digital inclusion, which includes high-quality free resources promoting accessibility and disability awareness. We also run acclaimed events, including TechShare Pro, Europe's largest event for the accessibility and disability inclusion community, and our annual Technology Volunteer Conference.
Pension: AbilityNet provides a pension scheme in line with UK legislation, with qualifying employees automatically enrolled within 3 months of starting employment.
Holidays: 25 days holiday plus UK Public Holidays. Holiday entitlement increases with service by 1 day per year after 5 full years, up to a maximum of 30 days.
Life Assurance: AbilityNet offers Life Assurance valued at four times your salary.
Wellbeing Plan: We are committed to a healthy, happy work environment. We provide a Simplyhealth Optimise Plan and a confidential Employee Assistance Programme. We support flexible working to fit individual needs.
Training & Development: We offer a broad range of learning opportunities to help you flourish. We value diversity and maintain an inclusive, supportive environment.
Apply and Further Information
Instructions: Please email a cover letter and your CV to the provided address.
Cover Letter: Explain how your skills, qualities, and experience demonstrate suitability for this role.
CV: Outline your career history and highlight relevant achievements, referring to the job description for guidance.
Closing Date: Friday 27 June 2025 at 5pm BST
Queries can be directed to the HR Department’s email.
Interview Process:
1. Initial screening; if successful, a 10-minute Teams interview with HR.
2. Success in HR interview; a 1-hour interview with the Head of Sales and HR, either via Teams or in person at Leamington Office.
Feedback: Due to high application volume, feedback is only provided if you attend an interview.
We are Disability Confident:
AbilityNet is committed to employing disabled people. We encourage applications from disabled candidates and offer interviews to those meeting minimum criteria. If accommodations are needed during application or interview, please inform us.
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