Senior Retail & Sales Team Leader (Full-Time)
Salary: £29,000 basic + uncapped overtime during peak season (Aug–May) + performance bonus up to £5,000
About the Role
Are you a natural leader with a passion for sales and customer experience? We’re looking for a dynamic Senior Retail & Sales Team Leader to join our growing team and help drive success during our busiest season.
This is a hands‑on, customer‑facing role where you’ll lead by example—motivating your team, delivering exceptional service, and creating a 5‑star experience for every customer. On a busy weekend, you could be managing the shop floor, hosting large groups, and ensuring smooth operations for over 500 customers. If you thrive in a fast‑paced, high‑energy environment, love variety, and have the confidence to lead and inspire, this is the role for you!
What You’ll Do
* Lead & Motivate: Manage a team of up to 10, ensuring KPIs and sales targets are smashed.
* Deliver WOW Service: Be the first point of contact for customers, hosting and creating memorable experiences.
* Drive Sales: Use your charisma and expertise to lead from the front and close sales.
* Manage Operations: Oversee shop floor efficiency, handle customer queries, and ensure everything runs like clockwork.
* Develop Talent: Recruit, train, and coach your team to achieve their full potential.
* Get Involved: Opportunities to represent the company at events and collaborate with marketing on exciting projects.
What We’re Looking For
* Proven sales experience and a passion for delivering exceptional customer service.
* Strong leadership skills with the ability to manage and inspire a team.
* Confident communicator—comfortable addressing large groups.
* Flexible and resilient, thriving under pressure in a dynamic environment.
* IT‑savvy with good Microsoft Office skills.
* Ambitious, proactive, and ready to make an impact.
What’s in it for You?
* Basic Salary: £29,000
* Bonus: Up to £5,000 performance‑related
* Overtime: Uncapped earning potential during peak season
* Annual Leave: 30 days including Bank Holidays
* Extra Perks:
o Closed over Christmas, Bank Holidays, Mother’s Day & Father’s Day
o Flexible hours in low season
o Career progression opportunities
o Staff discounts, reward schemes, and company events
Your Schedule
* Peak Season (Aug–May):
o 2 weekends out of 4
o Up to 3 evening shifts per week
o Unlimited overtime opportunities
* Low Season:
o Flexible hours
o Extended holiday options
o Minimal weekends and evenings
If you’re ready to lead, sell, and shine in a role where no two days are the same, apply now and join a business that rewards ambition and performance!
#J-18808-Ljbffr