Overview
The Cardiology department at King's Mill Hospital is seeking an experienced and enthusiastic Patient Pathway Co‑ordinator to join our dynamic and busy team. We are dedicated to providing exceptional patient care and are looking for a candidate who shares our commitment to excellence. As a Patient Pathway Co‑ordinator, you will play a crucial role in ensuring the smooth operation of our patient pathways. You will be the first point of contact for patients and colleagues, handling inquiries and providing support. Your role will involve meticulous management of patient data, balancing urgent and routine referrals and maintaining accurate records.
Responsibilities
* Answering and making phone calls to patients and colleagues.
* Thoroughly managing an in‑depth patient‑based Excel document.
* Efficiently balancing urgent and routine referrals with a strong emphasis on patient care.
* Tracking patients in the virtual triage platform.
* Validating PTL (Patient Tracking List).
* Performing audio typing as required.
* Collaborating closely with consultants and colleagues across the Cardiorespiratory services.
* Tracking patient case notes.
* General administrative duties including photocopying, faxing and filing.
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