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Outpatient receptionist

Brighton
University Hospitals Sussex NHS Foundation Trust
Receptionist
Posted: 4 October
Offer description

Employer: University Hospitals Sussex NHS Foundation Trust
Location: Royal Sussex County Hospital, Brighton
Salary: £24,937 - £26,598 per annum, pro rata
Closing Date: 16/10/2025 23:59


Job Overview

We have 2 full-time vacancies for an administrative role. The role is 37.5 hours per week, with hours, days, and times to be discussed at interview. The role will be primarily based in Brighton, with occasional work at Princess Royal Hospital, Haywards Heath, and Lewes Victoria Hospital.

The successful candidate will be confident, able to work under pressure, and have excellent communication and interpersonal skills. They will be able to work accurately and numerately, and be used to working with the general public on a face-to-face basis. Full training will be provided on all NHS systems as required.


Main Duties

The postholder will provide complete administrative and clerical support for all outpatient clinics at any of our sites. This includes patient registration, booking follow-up appointments, clinic preparation, clinic reception, and outcome/coding. The postholder will work as part of a team with clinical staff to deliver high standards of administrative support for all patients and staff.


Responsibilities

* Provide administrative and clerical support for outpatient clinics
* Patient registration and booking follow-up appointments
* Clinic preparation, reception, and outcome/coding
* Work as part of a team with clinical staff
* Maintain confidentiality and handle sensitive information


Requirements

* Administration and customer service experience
* GCSE or equivalent in English and Maths
* Knowledge of Word, Excel, Outlook, and other related PC applications
* Knowledge of medical terminology
* Ability to work accurately and numerately


Equality, Diversity, and Inclusion

We are committed to equality, diversity, and inclusion. We welcome applications from all candidates, including those from underrepresented groups.


Important Information

Please note that this role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules. Applicants must already have the right to work in the UK to be considered.

We discourage the use of AI tools in completing applications. Your responses should reflect your own voice, experiences, and motivations.

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