Company Description
Bluline Health Ltd is a non-profit organisation providing a healthcare scheme to Police Officers, Police Staff, and their families across the United Kingdom. We focus on providing high quality affordable healthcare for our members. As an independent entity, we partner with various private hospitals and clinics to offer top-quality care. Our mission is to care for our members and their families by providing exceptional healthcare services.
Role Description
This is a full-time on-site role for a Member Support Administrator located in Worcester The Member Support Administrator will handle day-to-day administrative tasks, respond to member inquiries, manage member records, and support members with health claims. The individual will also be responsible for coordinating with healthcare providers, processing claims, and ensuring members receive the best possible service.
Qualifications
* Strong administrative skills and attention to detail
* Excellent verbal and written communication and customer service skills
* Ability to manage member records, handle inquiries and liaise with healthcare providers whilst processing claims
* Proficiency in using Microsoft office software and tools
* Problem-solving and organisational skills
* Ability to work independently and as part of a team
* Previous experience in a healthcare, customer service or administration role is a plus
EMPOYMENT REQUIREMENTS
It is a requirement of the role that applicants must be willing to apply and maintain Police Vetting to NPPV Level 2 for the duration of their employment.
Salary
£25,350