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Customer Care - Full Time - Waverley Market, City Centre, Edinburgh
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Client:
Location:
Edinburgh, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
9b0230cbca7b
Job Views:
4
Posted:
02.05.2025
Expiry Date:
16.06.2025
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Job Description:
Overview
McDonald's is one of the most recognised brands in the world. Our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in dining areas and toilets, and creating a warm, welcoming atmosphere. Maintaining positive communication with customers and keeping the manager informed about customer satisfaction are key aspects of your role.
You'll be working in a fast-paced, high-energy environment. A genuine smile and the ability to connect with customers are essential to make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are required. You should be able to sustain high energy levels while working efficiently and productively.
Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.
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