Location: Newbury + Hybrid
Working Hours: Full time 37.5 hours per week – Mon to Fri
Grade: 12
Hiring Manager: Ruvinder Kang
Job Description
The Technical Governance Delivery Manager plays a key role within Network Engineering, leading the end‑to‑end management of external partners that support core connectivity and service delivery. The role ensures third‑party solutions are well governed, aligned with organisational priorities, and deliver consistent quality, security, and resilience.
Responsibilities
1. Lead onboarding, performance tracking, renewal, and offboarding of third‑party providers.
2. Collaborate with Procurement and Legal to negotiate contracts, manage renewals, and ensure technical and commercial terms align with business objectives.
3. Monitor and report on vendor KPIs and SLAs, driving continuous improvement and issue resolution.
4. Ensure providers meet regulatory, security, and operational compliance standards; conduct regular audits and risk assessments.
5. Act as the primary interface between internal teams and external providers, ensuring alignment with business needs.
6. Identify and implement improvements in third‑party governance, tooling, and reporting.
7. Use platforms such as SAP Ariba, ServiceNow, and internal dashboards to manage provider data and workflows.
8. Support strategic sourcing decisions and contribute to long‑term vendor strategy and planning.
Qualifications
* Proven experience in third‑party/vendor management within a technology or telecoms environment.
* Strong understanding of contract management, procurement processes, and compliance frameworks.
* Strong commercial and partner management experience, with demonstrable evidence of creating value.
* Excellent stakeholder management and communication skills.
* Analytical mindset with experience in performance reporting and data‑driven decision‑making.
What we offer
Great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. Personalise benefits such as discounts, vouchers, a pension plan, and more. Learning tools and parental leave policies to support career growth.
Additional Information
Posting End Date: 19th February 2026
Recruiter: James Sharpe (james.sharpe1@three.co.uk)
Need to know
All offers of employment are subject to background checks, including criminal (DBS) and financial checks as required by the Financial Conduct Authority. Reasonable adjustments are available for the interview process. Contact recruiter directly or email jobs@three.co.uk for guidance.
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