The Role
We are looking for an Administration Assistant to help with our day-to-day samples' activities. The role is to ensure a smooth and successful SMS season shipping is carried out and consistent high performance is achieved across all administrative, warehouse and library processes. The role would provide an efficient, effective, service-driven operation of the samples department.
You Will
1. Identify and solve any problems that have arisen with the SMS or Library and assist with the updating of the relevant Media sample, SMS, WMS, PLM and BH system trackers.
2. Communicate with internal and external stakeholders effectively, maintain good relationships with all our third-party providers, and ensure expectations and requirements are met.
3. Be responsible for booking in and dispatching all relevant samples with our internal and external stakeholders on time
4. Ensure that the sample stock across sample warehouses and library is moved effectively and samples are recorded in and out
5. Ensure the receipt of internal and external daily sample requests are processed
6. Assist with raising SMR (stock movement requests), ensuring all deadlines and expectations are always met.
7. Uphold safety, cleanliness, and housekeeping standards across all sample locations
8. Monitor and chase inbound sample shipments, keeping stakeholders updated
9. Maintain accurate stock records, tracking all physical movements through the system
10. A small proportion of this role will involve supporting an additional business area, where you will:
11. Be responsible for sample movement, stock integrity, reporting, and operational excellence in the HCHQ warehouse. This is a hands-on role, combining sample management with administrative precision, data management, and cross-functional
12. Own all reporting for Samples operations at HCHQ, providing accurate and timely data.
13. Be flexible to work in HCHQ SMS, library or studio process when required
You Are
14. Experienced working within an admin role would be preferable
15. IT literate, mainly intermediate in Excel
16. Experienced working in a time-pressured environment
17. Able to work effectively within a team and individually
18. Highly accurate
19. A strong communicator with the ability to deal with internal and external contacts
20. Able to learn new tasks in a fast-paced environment
21. Able to find solutions to problems as they arise
22. Someone with a forklift license and experience would be desirable
23. Self-motivated and driven individual
24. Able to prioritize own workload to meet deadlines
Working for Superdry has never been so rewarding…
25. 25 days annual leave, plus bank holidays, we also offer a holiday buying scheme
26. An additional day off to celebrate your Birthday
27. Family is massively important to us, so we have a broad range of family-friendly working policies in place, including enhanced maternity, paternity, and adoption leave
28. Company Pension scheme
29. All employees are covered by our Life Assurance policy whilst working at Superdry. We feel it’s important to offer protection for your family and loved ones in such a situation and to support this we offer life assurance cover which pays a lump sum equivalent either twice or four times your annual salary
30. A big staff discount – naturally. Because we know that you love to wear Superdry, you’ll benefit from a 50% discount in store and online
31. Our Head Office is home to our very own store for staff only where you can treat yourself to heavily discounted sample stock
32. A health cash plan is open to all employees.
33. Flexible working and core working hours between 10am – 4pm to help you achieve that all-important work-life balance
34. Access to onsite parking and as part of our sustainable development goals, we have a selection of electrical car parking points freely available to staff.
35. A range of learning and development materials to help you in your career and grow with us
36. We like to give back, so we allow our employees time off for volunteering work
37. A global employee assistance plan in place that you can access anytime you want - it’s free and confidential
38. You’ll also have access to a Cycle To Work Scheme
39. A range of local discounts with businesses across Gloucestershire
At Superdry, everyone has a voice and we want to hear it. We create environments where individuality can flourish and is celebrated as part of who we are as a brand. We’re incredibly proud that over 90% of our people feel strongly that they can be themselves at work.
We want to meet people with varied backgrounds because we understand that diversity of thought encourages new ideas to thrive, fuelling creativity and enabling us to do better work. We want to build a team which represents a variety of backgrounds, styles, perspectives, and skills; we hire people based on their merit and potential.
We also welcome conversations about flexible working for all roles at Superdry and will always accommodate it where possible.