Job Title: Technical Project Manager, Operational Delivery
Location: London
Job Type: Permanent role, hybrid working with 3 days in the office
About the role
The Technical Project Manager, Operational Delivery will sit within the Strategy, Planning and Performance team. The role is responsible for creating the conditions for successful delivery by enabling teams to collaborate effectively, responding constructively to change, and ensuring technology solutions are deployed safely, efficiently, and with measurable business value.
About you
The ideal candidate will lead the end‑to‑end delivery of complex initiatives, ensuring solutions are delivered iteratively, efficiently, and in alignment with business and technical objectives.
Responsibilities
* Lead end‑to‑end delivery of complex technical projects, ensuring outcomes are delivered to agreed scope, timelines, and quality standards.
* Develop and maintain delivery plans, RAID logs, dependencies, and resource forecasts across multiple workstreams.
* Coordinate cross‑functional engineering, data, and product teams to ensure smooth execution and alignment.
* Ensure project teams follow appropriate delivery methodologies (Agile, Waterfall, or hybrid) based on project needs.
* Represent the Strategic Planning & Performance function in cross‑organisational meetings and governance boards when required.
* Act as the main interface between delivery teams, business owners, suppliers, and technical specialists on behalf of the function.
* Identify opportunities to streamline tools, templates, processes, and governance within the PMO, ensuring they are effective, scalable, and user‑friendly.
* Build strong, trusted relationships with stakeholders at all levels, ensuring clarity, alignment, and timely decision making.
* Facilitate Agile ceremonies (Stand‑ups, Sprint Planning, Reviews, Retrospectives) and support teams in applying Agile practices effectively.
* Maintain a clear, prioritized backlog with business and product owners and SMEs, ensuring work is well‑defined and ready for delivery.
* Foster a culture of continuous improvement, using metrics and team feedback to optimise flow and performance.
* Identify and remove impediments, escalating where necessary to unblock team progress.
* Coach team members and stakeholders in Agile behaviours, collaboration, and self‑organisation.
* Work as part of a Project Management team to protect teams from external disruption and maintain focus on committed sprint objectives.
* Maintain clear, proactive communication with stakeholders, including status reporting, risk updates, and decision requests.
* Manage expectations, facilitate governance forums, and ensure stakeholders remain aligned with project delivery.
* Coordinate with vendors or implementation partners to ensure integrated, coherent delivery.
Essential Experience
* Agile Delivery & Frameworks: Understanding of Agile methodologies (Scrum, Kanban, Lean) and experience in applying them in real delivery environments, including facilitation across Agile ceremonies, backlog refinement, and iterative planning.
* Technical Delivery: Solid grasp of modern technology delivery (e.g. cloud services, APIs, integration patterns).
* Project & Delivery Management: Expertise in planning, monitoring, and controlling delivery across scope, risks, dependencies, and timelines, with a grounding in both Agile and traditional project management techniques and familiarity with hybrid delivery environments.
* Stakeholder & Communication Skills: Ability to manage senior stakeholders, run effective governance forums, and support decision‑making.
* Problem Solving & Continuous Improvement: Mindset oriented towards experimentation, adaptation, and incremental enhancement.
Desirable
* Previous experience gained in a Life Sciences or Healthcare setting would be beneficial.
Education
* Professional certification in project or programme management (e.g. PRINCE2, MSP, PMP).
* Professional certification in Agile Delivery or Methodologies (e.g. CSM, PSM, APMG, SAFe).
Skills & Abilities
* Strategic Thinking: Ability to align operational activities with broader organisational goals and priorities.
* Problem Solving: Skilled at identifying root causes of underperformance and implementing effective solutions.
* Influencing and Communication: Strong interpersonal skills with the ability to engage and influence stakeholders at all levels.
* Collaboration: Adept at working across functions and building consensus in complex environments.
* Adaptability: Comfortable navigating ambiguity and change, with a proactive approach to continuous improvement.
* Agile Thinking: Embraces the iterative mindset behind Agile Delivery and promotes collaboration and transparency.
* Results Orientation: Focused on delivering measurable outcomes and driving value through operational efficiency.
Benefits
Salary will be determined by qualifications and experience, alongside flexible benefits allowing you to choose those important to you. Benefits include a pension scheme with employer contributions of up to 12%, private health insurance, and annual leave of 31 days plus bank holidays.
Equal Opportunities
LifeArc is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences. As a Disability Confident Employer, we guarantee an interview to candidates with a disability or long‑term health condition who meet the essential criteria for the role.
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