Join to apply for the Assistant Manager role at Scotsman Hospitality
2 days ago Be among the first 25 applicants
Join to apply for the Assistant Manager role at Scotsman Hospitality
About Us
The Scotsman Group is one of Scotland’s leading hospitality companies, managing a diverse portfolio of bars, restaurants, hotels, and entertainment venues. We are dedicated to providing exceptional experiences for our guests and customers, and we’re looking for an enthusiastic and motivated
About Us
The Scotsman Group is one of Scotland’s leading hospitality companies, managing a diverse portfolio of bars, restaurants, hotels, and entertainment venues. We are dedicated to providing exceptional experiences for our guests and customers, and we’re looking for an enthusiastic and motivated Assistant Manager to join our team.
Position Overview
As an Assistant Manager, you will play a key role in supporting the day-to-day operations of your assigned venue. Working closely with the General Manager, you will ensure the highest levels of customer service, operational efficiency, and team performance, contributing to the success of the business.
Key Responsibilities
* Support the General Manager in overseeing daily venue operations, including staffing, service, and customer satisfaction
* Lead and motivate the team to deliver outstanding service and meet business goals
* Handle customer inquiries, complaints, and feedback, ensuring swift and effective resolution
* Assist in training, mentoring, and developing staff to maintain high standards
* Oversee inventory, stock management, and ordering, ensuring the venue is fully operational
* Manage cash handling, financial transactions, and daily banking procedures
* Ensure compliance with health, safety, and licencing regulations
* Contribute to the implementation of marketing strategies and promotions to drive footfall and revenue
* Assist with performance monitoring, reporting, and driving sales growth
* Step into the General Manager role as needed during their absence
What We’re Looking For
* Proven experience in hospitality, retail, or a similar customer-facing environment
* Strong leadership and people management skills
* Excellent communication and interpersonal skills
* Ability to multitask and work well under pressure in a fast-paced environment
* A customer-first mindset with a commitment to delivering exceptional service
* Flexibility to work evenings, weekends, and holidays as required.
* Knowledge of food, beverage, or hotel operations is an advantage
* A proactive and results-driven approach to managing business operations
What We Offer
* TRONC electronic tips – Our staff keep 100% of tips earned in venues.
* Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
* 30% off of food and cinema tickets in all of our venues across Scotland.
* Quarterly bonus payment.
* Hotel and Apartment discounts.
* Access to Scotsman Perks Benefits Portal.
* Staff meals on duty.
* Flexible working opportunities.
* Career development through our Scotsman Steps training programme.
* Head Office Development Days.
* Refer a Friend Scheme.
How To Apply
If you’re ready to take the next step in your hospitality career with the Scotsman Group, we’d love to hear from you. Apply now and one of our friendly team will be in touch.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Restaurants
Referrals increase your chances of interviewing at Scotsman Hospitality by 2x
Get notified about new Assistant Manager jobs in Glasgow, Scotland, United Kingdom.
Glasgow, Scotland, United Kingdom 3 weeks ago
Glasgow, Scotland, United Kingdom 1 month ago
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 2 months ago
Glasgow, Scotland, United Kingdom 3 weeks ago
Glasgow, Scotland, United Kingdom 3 weeks ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Glasgow City, Scotland, United Kingdom 5 days ago
Business Support Supervisor - Primary Care & Community Services B4
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow City, Scotland, United Kingdom 4 days ago
Glasgow, Scotland, United Kingdom 5 months ago
Glasgow, Scotland, United Kingdom 2 months ago
Glasgow, Scotland, United Kingdom 1 month ago
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 3 weeks ago
Glasgow, Scotland, United Kingdom 1 week ago
North Ayrshire, Scotland, United Kingdom 2 months ago
Glasgow, Scotland, United Kingdom 4 days ago
Glasgow, Scotland, United Kingdom 3 weeks ago
Glasgow, Scotland, United Kingdom 4 days ago
Glasgow, Scotland, United Kingdom 1 month ago
Supply Chain Customer Service Representative
Cumbernauld, Scotland, United Kingdom 2 weeks ago
Glasgow, Scotland, United Kingdom 3 weeks ago
Business Support Supervisor - Primary Care & Community Services B4
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 1 month ago
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Glasgow, Scotland, United Kingdom 1 day ago
Stirling, Scotland, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr