Join to apply for the Customer Delivery Hub, Driver Installer role at John Lewis & Partners
About The Role
As one of our Installation Specialists based in one of our Customer Delivery Hubs, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' doors and installing the products they love into their homes (such as furniture, kitchen appliances, sound systems and TV sets) as part of a 2-person delivery crew, driving a 7.5-tonne vehicle.
Key Responsibilities
Your day will see you start at the delivery hub where you are based before heading out on a route. Your responsibilities will include:
* Being an ambassador for the John Lewis brand with great customer service is your number one priority.
* Load up your lorry with the day's deliveries working alongside the warehouse team.
* Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.
* Installing products efficiently and quickly for our customers and demonstrating how they work once installed.
* Keeping up to date with new products and technologies to ensure you perform your role at your best.
* Maintaining a safe working environment.
Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.
Essential Skills/Experience
Previous experience of installation is required for this role and we'll assist in topping up your knowledge with our very own installer accreditation. Other required skills and experience include:
* Manual C1 UK driving licence (with a maximum of 6 points)
* DCPC (Driver Certificate of Professional Competence) or Driver Qualification Card by the first day in the role.
* Tachograph Card.
* Previous experience driving a 7.5-tonne vehicle.
* Previous experience in a customer-facing role.
* Great verbal communication skills both over the phone and in person.
* Good understanding of technology.
Desirable Skills/Experience
* Installation and disconnection of white goods.
* TV installation.
* Assembly of a flat pack.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
Important Points to Note
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Retail
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