To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23174 Job Title: Mandarin speaking International Sales Coordinator (Property Developer) The Skills You'll Need: Spoken and written Mandarin and English at fluent level, with PA / Sales Admin experience in a corporate environment. Experience in property industry would be highly preferred. Your New Salary: £32-35k, plus benefits and bonus Job status: Permanent. 5 days in the office Location: Waltham Abbey (EN9 Area) International Sales Coordinator - What You'll be Doing: * The International Coordinator plays a key role in progressing all international customer sales from reservation through to legal completion, ensuring smooth handovers, accurate records, and exceptional customer experience. * This role supports the wider sales function by coordinating sales administration, tracking progress, maintaining data, and ensuring every customer follows the Customer Journey. * You’ll be the central point of contact between Sales Executives, customers, estate agents, solicitors, brokers, and internal departments, supporting communication, compliance, and delivery across multiple developments. International Sales Coordinator - What You'll be Doing (not limited to): * Oversee international sales progression from reservation to exchange, ensuring timely completions. * Investigate potential risks to completion, escalating issues with solutions to the Head of International Sales. * Maintain and update completion trackers, providing weekly progress reports. * Train International Sales Executives and estate agents on admin processes and customer journey. * Act as the first line of defence against potential delays or issues in sales progression. * Champion the use of internal systems (e.g., Unlatch) to improve sales processes. * Identify and suggest improvements to enhance both the customer and sales experience. * Support the Head of International Sales during busy periods, events, or absences. * Coordinate plot sales, ensuring accuracy in records, customer paperwork, and compliance with standards. * Communicate with clients, agents, solicitors, and brokers to keep sales on track and resolve issues. * Handle customer inquiries via phone, email, WeChat, and WhatsApp, ensuring timely responses. * Assist with international sales launches and support AML checks, reservation fees, and related documentation. * Ensure compliance with company standards, regulatory requirements, and internal sales procedures. * Prepare reports, meeting minutes, and general correspondence. * Assist with event organization, including international launches and agent engagements. * Monitor and manage payment processes, ensuring timely resolution of late payments. * Provide administrative support to the International Sales team as needed. * Regularly update sales progress and building status to clients and agents. * Assist the International Marketing Manager as required. International Sales Coordinator - The Skills You'll Need to Succeed: Essential: * Fluent Mandarin and English in written and spoken. * Understanding of conveyancing and mortgage steps. * Excellent customer communication skills. Strong PA / Administration and attention to detail. * Proficient in Microsoft Office. Experience dealing with IFAs and solicitors. * Proactive approach and problem-solving mindset. Weekly reporting on sales performance. Desirable: * Cantonese would be a bonus but not essential. Confident using CRM or sales software. * Understanding of AML compliance. Ability to manage sales performance reporting. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website