*Contexte et environnement*
We have a new opportunity for a Credit Representative who will be responsible for collection and management of debt on the Major Account ledger, with a defined portfolio of accounts, split by customer type and sector.
We are pleased to offer this as a 12 month Fixed Term contract.
*Activités*
Major Credit is a highly targeted & results driven environment.
Credit representatives must adhere to processes, demonstrate initiative, and take responsibility to achieve their individual objectives and display an attitude & work ethic that supports & encourages the team to surpass the departmental monthly and yearly goals.
You'll need in depth knowledge of credit control procedures with 2+ years experience in a similar role.
Strong organisational skills & methodical and logical problem-solving abilities, together with excellent communication skills with the ability to remain calm & courteous under all circumstances and the ability to forge strong working relationships.
*Profil du candidat*
The role includes, but is not limited to:
* Ensuring collection procedures are administered in accordance with company & departmental policies
* Methodical approach to review & prioritisation of ledger debt daily
* Timely completion of departmental process's & controls; workflow, cashflow, month end analysis, no remits
* Collection of Manual Direct Debits when due, and act upon any rejected DD's immediately
* Continuously build & develop customer relationships
* Identify accounts for escalation and submit proposals to Team Leader for further action
* Liaise with other departments to ensure that issues are resolved quickly & correctly, to assist customer in payment
* Provide cover for team representatives on all active Gas & Power ledgers when absence occurs
* Responsibility for managing their activities to ensure all relevant HSE risks are appropriately mitigated
*Informations supplémentaires
TotalEnergies valorise la diversité, promeut le développement individuel et offre des opportunités d'emploi égales à tous les candidats.*