Join to apply for the Hospitality EPOS Implementer role at nGeneration Limited.
nGeneration provides IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. More information can be found at www.nGeneration.co.uk. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. You will be responsible for implementing customer IT and EPoS systems, including coaching and training end users, in line with company processes.
Key Objectives
The Implementer is responsible for implementing IT and EPoS systems, training users, and supporting customer rollouts and IMAC activities.
Main Responsibilities
* Prepare thoroughly before site visits.
* Implement systems at customer sites.
* Provide training and coaching on IT solutions.
* Support Go Live activities.
* Coordinate third-party activities on site.
* Complete site documentation and report issues.
* Build good customer relationships.
* Follow company procedures.
* Perform additional tasks as needed.
Candidate Requirements
* Full UK Manual Driving License.
* EPOS and Hospitality IT experience.
* Customer service skills.
* Understanding of IT hardware.
* Willingness to travel.
About the Company
nGeneration has over 22 years of experience supporting the retail and hospitality industry, providing field service maintenance across the UK. The company's HQ is in Tipton, Midlands.
Working Away
Overnight stays may be required, with arrangements made by the company.
Job Details
Type: Permanent, Salary: £25,214/year.
Benefits
* Training opportunities.
* 28 days annual leave.
* Company events and team activities.
* Company vehicle provided.
Additional Information
Entry level, full-time role in IT Services and Consulting industry. Apply today to join our team.
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