Join to apply for the Housing Disrepair Team Leader role at Smiley & Co, Ltd.
Location: Midlands Region
Salary: £35,235 - £37,938 per annum
The Role
The council is seeking a self-motivated individual to join as a Housing Service Disrepair Team Leader. The role involves providing technical support on complex repairs related to Damp, Mould, and Condensation (DMC), managing cases from diagnosis to completion, and ensuring all repairs meet standards and regulations.
Key Responsibilities
* Lead a multifunctional team responding to housing disrepair claims, including repairs in accordance with Awaabs Law.
* Supervise team performance to ensure high-quality repair services and minimize legal exposure.
* Ensure compliance with statutory, legislative, and health and safety requirements.
* Build relationships with stakeholders to improve service delivery.
* Use data insights to identify service improvements and reduce disrepair claims.
* Represent the council in court, give evidence, and assist in case settlements.
* Manage disrepair case data, monitor progress, and maintain records.
* Recommend repairs to prevent future disrepair issues.
* Ensure stakeholder consultation and maintain customer service standards.
* Perform additional duties appropriate to the role.
Benefits
* Free healthcare cash plan and benefits
* 26-32 days holiday (plus options to purchase more)
* Employer contributions to pensions and family-friendly policies
Application Process
If interested, click apply to be redirected to the council’s website to complete your application. Closing date: 22nd July 2025.
The post requires compliance with relevant legislation and council policies, employment under NJC conditions, and duties appropriate to the role’s grade.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Other
* Industries: Individual and Family Services
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