Job Description
We are working with a growing insurance team looking to recruit an Account Handler to support a portfolio of large-scale property management clients.
This is an exciting role for someone with commercial property insurance experience who enjoys managing renewals, technical queries, and maintaining strong client relationships.
The Role
* Support the servicing of sizeable property management portfolios, including renewals, mid-term adjustments, and technical queries.
* Prepare and manage documentation for new business, MTAs, and renewals, ensuring accurate and timely data entry.
* Assist with the renewal process, ensuring all cover is bound by the relevant renewal dates.
* Liaise with clients and insurers to confirm cover, process policies, and chase outstanding documentation.
* Handle technical queries across a range of property risks, including residential, commercial, terrorism, engineering, and construction.
* Ensure compliance with legal, regulatory, and internal company policies.
* Manage account queries and credit control matters, escalating where required.
Experience Required
* Commercial insurance experience, ideally with a property focus.
* Strong customer service focus with excellent communication and relationship-building skills.
* Highly organised, process-driven, and able to analyse information effectively.
* Exceptional attention to detail and able to work proactively with minimal supervision.
This is a fantastic opportunity to join a collaborative, fast-paced team and make an impact on a large property portfolio.