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Edtech revenue operations manager (revops, sales ops, deal desk)

Belfast
Connecting Education
Operations manager
Posted: 16h ago
Offer description

Are you experienced in revenue/sales operations and looking for a chance to take ownership of a high-impact role? Want to join a high-growth, private equity-backed business where you can shape processes, lead a team, and make a measurable difference? This could be the perfect opportunity for you!


The company

Our client is a market-leading CPD and compliance provider for educators, combining the world’s largest CPD library with custom-built software for appraisal and policy management, all in one seamless platform.


They help schools, nurseries, and trusts to stay compliant, reduce staff workload, and improve outcomes by providing the tools, knowledge, and confidence to transform children’s lives.


Their unique platform integrates:

* Professional Development – the world’s largest CPD library for educators.
* People Development – a complete online platform for appraisals and staff growth.
* Compliance Management – powerful policy automation that eliminates manual record-keeping.


The role

As Revenue Operations Manager, you’ll take the lead in ensuring sales deals, billing, and renewals run smoothly. You’ll be the link between Sales, Customer Success, and Finance, keeping revenue flowing and processes efficient.


This is a senior role where you’ll have the chance to build and optimise processes in a fast-growing SaaS environment. You’ll manage a team of three Sales Administrators, driving improvements in deal governance, forecasting, invoicing, and renewals.


It’s an exciting opportunity to step into a new role that has never existed in the business before, so you’ll have real scope to make it your own.


Day to day includes:

* Overseeing deal desk activity, pricing approvals, and contract compliance.
* Managing forecasting, pipeline hygiene, and performance reporting.
* Leading billing and renewal operations, ensuring smooth and timely invoicing.
* Collaborating with Sales, Customer Success, and Finance to resolve discrepancies and forecast renewals.
* Driving automation and efficiency across quote-to-cash workflows.
* Building dashboards and insights to support data-led decisions.
* Partnering with leadership to design scalable go-to-market processes.
* Leading, coaching, and developing a team of Sales Administrators.


This role would suit someone interested in a young, yet fast-scaling, private equity-backed business.


The package

* Opportunity to join a well-respected brand in education that is in an exciting period of growth
* Competitive salary (£40,000-70,000, depending on experience)
* Hybrid working (2 days a week in the office)
* Life assurance
* Enhanced Maternity, Paternity, Shared Parental and Adoption Pay
* 24/7 online GP
* Mental Health & Wellbeing support
* Charity day
* 25 days holiday (rising to 30)
* Professional study support
* …and more!


To be successful, you’ll have…

* 5+ years of experience in Sales Operations, Revenue Operations, or Deal Desk roles within a B2B SaaS environment.
* Experience with HubSpot and CRM-based reporting.
* Demonstrated success in building or optimising sales and revenue processes across multiple teams
* Experience in a high-volume sales environment
* Excellent stakeholder management skills and ability to communicate with senior leaders.
* Strong analytical skills
* A process-oriented mindset with the ability to translate strategic goals into operational execution.
* High attention to detail, proactive problem-solving, and ability to thrive in a fast-paced environment.
* Strong commercial acumen and understanding of SaaS metrics (ARR, churn, NRR, etc.).
* An understanding of business finance (mainly deal desk)
* Ability to be the link between fast-paced salespeople with analytical finance people to create profitable outcomes
* Ability to manage and merge sales packages of three different services
* Ability to identify and execute process improvement opportunities
* Ability to spot opportunities for margin increases


Ideal (but not essential)…

* Experience with CPQ systems (e.g., Salesforce CPQ, HubSpot Quotes).
* Proven track record of leading cross-functional projects or building Operations teams.
* Experience with Certinia (FinancialForce)


Apply!

If you’re a commercially minded professional who’s ready to step up and own a brand-new function in a high-growth SaaS company, we encourage you to apply.

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