As a Pharmacy Technician, you will work closely with the PracticePharmacist, GPs, nurses, and administrative staff to ensure the safe,effective, and efficient use of medicines within the practice. You will play a key role in supporting repeat prescribing processes, medicines reconciliation, and medicines optimisation to improve patient outcomes and reduce workloadpressures on the clinical team.
This role supports the delivery of high-quality, safe, and cost-effective prescribing, contributing to medicinessafety initiatives, quality improvement, and compliance with local and nationalguidance. You will also assist in training and supporting administrative staff in the management of repeat prescriptions and medication-related tasks.
Main duties of the job
Repeat Prescription Management:Process and re-authorise repeat prescriptions in line with practice protocols. Resolve prescription queries and liaise with patients, GPs, and community pharmacies.
Medicines Optimisation:Conduct audits and reviews to ensure cost-effective prescribing. Support medication switches and deprescribing initiatives. Assist in implementing local and national prescribing guidelines
Patient Support:Provide information to patients on medication use and adherence. Support structured medication reviews and long-term condition management
Clinical Systems & Data:Maintain accurate records using electronic patient record systems (SystmOne). Generate reports and contribute to QOF and IIF targets
Collaboration & Communication:Work closely with GPs, nurses, pharmacists, and administrative staff. Liaise with community pharmacies and secondary care providers
About us
We are a friendly and hardworking health centre based in the S12 area, dedicated to providing high-quality care to our local community. Serving over 9,000 patients, we pride ourselves on being accessible, compassionate, and committed to improving the health and wellbeing of those we serve.
As a training Practice, we are passionate about nurturing talent and have a proud track record of supporting local people in their journey to become healthcare professionals. Our team is made up of experienced staff who are not only skilled in their roles but also enthusiastic about mentoring the next generation of healthcare workers.
At the heart of everything we do is a strong sense of community and a commitment to continuous improvement ensuring our patients receive the best possible care, now and in the future.
Job responsibilities
Medicines Management and Optimisation
* Support the Practice Pharmacist in ensuring safe, efficient, and effective systems for repeat prescribing.
* Participate in medication audits and quality improvement initiatives.
* Assist in implementing prescribing changes and medicines optimisation plans.
* Monitor prescribing trends and support initiatives to reduce medicines waste and improve safety.
Repeat Prescribing and Medicines Reconciliation
* Support administrative staff with the preparation and processing of repeat prescriptions to ensure accuracy and timeliness.
* Review and reauthorise repeat prescriptions under appropriate guidance.
* Conduct medicines reconciliation following hospital discharge or care transfers, updating medical records as required.
* Identify discrepancies and resolve them in collaboration with the Practice Pharmacist and GPs.
* Provide information and advice to patients regarding their medicines, ensuring understanding and adherence.
* Respond to medication queries from patients and staff in a professional and timely manner.
Practice Support and Collaboration
* Provide supervision, training, and guidance to administrative staff involved in repeat prescribing.
* Liaise with community pharmacies, hospitals, and other healthcare providers to support seamless patient care.
Person Specification
Experience
* - Excellent communication and interpersonal skills
* - Strong attention to detail and organisational skills
* - Ability to work independently and as part of a team
* - Commitment to patient-centred care and continuous improvement
* - Experience in community or hospital pharmacy
* - Familiarity with clinical systems and Microsoft Office
Qualifications
* - NVQ Level 3 in Pharmacy Services (or equivalent)
* - Registration with the General Pharmaceutical Council (GPhC)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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