1. To work at a senior level in a global organisation in workforce management
2. To closely work with senior stakeholders globally in driving the business
About Our Client
The hiring company is a large organisation within the business services industry, known for delivering consultancy, strategy, and operational solutions to global delivery centres. It offers an engaging work environment and is committed to maintaining high standards of professional excellence.
Job Description
3. Lead and implement global workforce management strategies to meet organisational goals.
4. Optimise resource allocation and workforce planning across multiple regions.
5. Collaborate with senior leadership to align workforce strategies with business objectives.
6. Develop and monitor key performance indicators to measure workforce efficiency.
7. Identify and implement technology solutions to streamline workforce management processes.
8. Ensure compliance with local and global labour regulations and policies.
9. Provide insights and recommendations based on workforce data analytics.
10. Drive change management initiatives to support organisational growth and transformation.
The Successful Applicant
A successful Global Head - Workforce Management should have:
11. A postgraduate degree in business administration, human resources, or a related field.
12. Atleast 20+ years of experience in workforce management with global delivery centres
13. Proven expertise in workforce management within the business services industry.
14. Strong leadership skills and the ability to manage global teams effectively.
15. Experience in implementing workforce planning tools and technologies.
16. Exceptional analytical and problem-solving capabilities.
17. A strategic mindset with a focus on achieving long-term organisational goals.