Join to apply for the Near You Coordinator Scottish Borders role at RNID
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Join to apply for the Near You Coordinator Scottish Borders role at RNID
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This range is provided by RNID. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
* Salary: £24,960 per annum
* Contract type: Fixed Term – 7 months to 31 March 2026
* Interview Dates: w/c 11 August
Please note: The post requires travel across the Scottish Borders so living within the area is an essential requirement.
Who we are
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We also know the value of a friendly face in local communities to support people where they need it most.
Join our team
We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Shetland Isles and everywhere in between. We come together in person two or three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation. We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one.
Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.
This role is important to us and this is where you come in….
You will be joining us at an exciting time as we set up our new RNID Near You care home pilot in Scottish Borders. As a Co-ordinator, you will focus and lead on developing and delivering this service across the Scottish Borders area through sessions in care homes to residents, their visitors and staff. We will be offering:
* practical hearing aid support
* information on hearing loss and tinnitus
You will have responsibility for the set up and running of these sessions across the region in care home settings and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across the Scottish Borders.
You will:
* Coordinate our volunteers to deliver a high level of service at our RNID Near You Care Home sessions.
* Recruit volunteers across the Scottish Borders.
* Work with NHS audiology and local RNID Near You Co-ordinator to induct and train our volunteers to high standards.
* Promote this service within the Care Home sector to ensure maximum engagement and uptake.
* Ensure all paperwork is processed correctly and reports to stakeholders are timely completed.
You
You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users.
You have experience managing events, your own workload and are able to work evenings/ weekends if required.
You are able to physically assist people with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.
While home based, regular travel to Care Home venues will be required.
What we can offer you
* Digital First, fully remote working with in person all-staff conferences throughout each year
* Fully remote working with no core hours
* £26 remote working allowance every month
* 28 days annual leave plus all bank holidays
* Plus 2 wellbeing days for extra flexibility
* Sickness benefit entitlement from day 1
* Pension scheme with 4% employer contribution
* Life Assurance – 2 x salary
* Employee Assistance Programme and wellbeing app that provides counselling sessions
* Additional benefits for maternity, paternity and adoption
* Access to an event ticketing platform
Our commitment to diversity
We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.
Disability Confident
Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of.
RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Contract
Job function
* Job function
Customer Service, Health Care Provider, and Administrative
* Industries
Non-profit Organizations
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