Overview
Chapman Tate Associates is seeking an experienced Epicor ERP & IT Manager for a North London onsite role. This position blends ERP ownership with IT leadership, offering a strong opportunity for someone who enjoys both business systems and technology infrastructure.
Responsibilities
* Take responsibility for the day-to-day performance, reliability, and usability of the Epicor ERP system.
* Lead development, enhancements, and customisations to improve workflows across Finance, Distribution, Production, and Supply Chain.
* Collaborate with internal stakeholders to identify and deliver process improvements.
* Act as the subject matter expert for Epicor, managing troubleshooting, issue resolution, and user support.
* Deliver training and documentation to ensure the business gains maximum benefit from the system.
* Partner with Epicor consultants and customer support to maximise value from the platform.
* Lead ERP-related projects including upgrades, new module rollouts, integrations, and reporting initiatives.
* Manage relationships with external IT support providers, ensuring strong service levels and effective issue resolution.
* Oversee the stability, security, and performance of core IT systems and infrastructure.
* Plan and coordinate IT projects, balancing innovation with operational requirements.
* Provide strategic input into future technology investment and improvements.
* Ensure smooth day-to-day operations across software, hardware, and connectivity for all employees.
About You / Qualifications
* Strong knowledge of Epicor ERP (Epicor 10 or Kinetic) with proven experience in a developer, analyst, or systems management role.
* Proficiency in C#, SQL, SSRS, REST API, and ERP reporting/dashboards.
* Background in delivering ERP enhancements for Finance, Manufacturing, Warehousing, and Distribution.
* Previous involvement in ERP upgrades, integrations, and customisation projects.
* Knowledge of supporting business intelligence tools (Power BI, SharePoint, CRM, or e-commerce integrations would be an advantage).
* Experience managing IT infrastructure either directly or via third-party support providers.
* Strong project and stakeholder management skills, with the ability to communicate effectively across technical and non-technical teams.
* A degree in Computer Science or related subject (or equivalent experience).
* Willingness to travel occasionally to the company’s Nottingham site.
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industry: Manufacturing
* Location: North London – Onsite
London, England, United Kingdom
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