Overview
Bedford | Full-Time | £30,000 – £38,000 Basic + Bonus (OTE up to £46k)
A well-established and fast-growing commercial service provider is looking for B2B Account Managers to join their vibrant renewals team in Bedford. With over two decades of consistent growth and a reputation for excellence, this is your chance to be part of a business that puts client relationships at the heart of everything it does.
You must be a proactive relationship builder with a knack for account management and client retention.
This is not a cold-calling role — you’ll be working with long-standing clients who already value the service, giving you a real platform to build strong, consultative relationships.
The Role
* Managing a portfolio of existing business clients with policies up for renewal
* Engaging with clients to understand their needs and secure renewal of services
* Handling objections or competing quotes professionally and effectively
* Ensuring all policy and client information is accurate and up to date
* Identifying cross-sell or upsell opportunities and passing warm referrals to the sales team
Key Requirements
* Experienced in account management, renewals, or B2B customer service
* Skilled communicators, both written and verbal
* Organised with excellent attention to detail
* Commercially minded with the ability to spot and act on new opportunities
* Energetic, motivated, and committed to delivering great service
Additional Benefits
* 20 days annual leave + bank holidays (rising to 25 days after 5 years)
* Extra days off during Christmas and New Year
* Fully funded professional qualification (Cert CII)
* £1,000 bonus on qualification completion
* Ongoing training and clear internal progression pathways
* Private Medical Insurance via Vitality (after 2 years)
* Critical Illness and Death in Service cover (after 5 years)
* Free on-site parking
* Modern, well-equipped offices with social spaces
* Casual dress code (March–October)
* Regular team socials and company events
Seniorities
* Mid-Senior level
Employment type
* Full-time
Job function
* Business Consulting and Services and Insurance
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