About The Role As an M&S Opticians Administrative Assistant, you will highly organised and detail-oriented. You will play a key role in supporting managers and colleagues by handling daily office tasks, streamlining administrative processes, and ensuring efficient operations. Key Responsibilities Provide administrative support to the Operations Manager and stores Establish and maintain efficient office systems Implement company procedures in a timely manner Facilitate effective communication between stores and Head Office Compile and distribute reports to support employee performance Build strong working relationships throughout the business Support the teams in store to achieve their targets Assist other departments as needed Represent the company positively at all times About You You will have strong administrative skills and a proven ability to manage multiple tasks efficiently. Proficient in Microsoft Word and Excel, you excel in data entry, record keeping, and maintaining accurate documentation. Your excellent communication skills and phone etiquette enable you to interact professionally with colleagues throughout the business. With a keen ability to prioritise tasks, you thrive in fast-paced environments and are committed to implementing smooth and efficient office operations.