KEY DUTIES AND RESPONSIBILITIES INCLUDE: · Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance. · Responsible for the safe supervision of the facilities and the health and safety of all facility users · Provide effective, preventative life guarding of all pool sessions. · Carry out the emergency action plans in the event of any accident or injury and to effect water rescues and first aid treatment in line with the appropriate training. · Maintain physical and lifesaving training at the level required to comply with current Health & Safety regulations and any other additional standards set by High Life Highland and participate in any training provided to assist with this requirement. · Assist with and supervise the efficient and safe operation of water and land-based activities. · Organise and lead activities and classes within the programme as required. · Encourage safe and acceptable user behaviour. · Ensure that items of fixed and portable equipment are maintained to the required standard of safety and cleanliness and are set out safely when required. · Liaise with other users and other centre staff on the day-to-day operation of the centre. · Update yourself regularly on all written procedures where relevant. · Bring to the attention of the centre manager or supervisor any improvements that might increase the effectiveness and efficiency of the centre. · Ensure the facility cleaning programme is carried out to the required standard. · Carry out reception/cashier duties including admission and cash control. · Deliver inductions in the Fitness Suite · Promote and sell High Life Memberships to potential new customers · Provide the required high level of customer care. · Pursue continuous professional development and contribute to the continuous improvement of Lochbroom Leisure Centre and High Life Highland as a whole. · Attend and undertake any training online or in person. · Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks. · Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Lochbroom Leisure Centre team.