Income Officer Macclesfield - Agile working - offering a mix of office andhome working £32,329 per annum Full Time, Permanent - 37 hours per week Peaks & Plains is an ambitious and dynamic housing provider with a portfolio of approximately 5000 homes in Macclesfield and the surrounding areas. We are committed to transforming the social and physical landscape for the communities and individuals we work with, providing high quality safehomes,and investing in our thriving communities. Our Income Team is an enthusiastic group with a commitment to making a difference to our customers.Due to an internalmove,we nowseekan equally dynamic individual to join us. The role holder will provide a full arrears recovery service and aim to exceed challenging performance targets for the collection of tenancy arrears and recharges. You will prepare all documentation for legal proceedings and provide representation in the County Court for the recovery of arrears and attend evictions as required. You will also liaise with internal teams and external partner agencies,maintainrecords on the Housing Managementsystem,andassistin the review of policies and procedures relating to rent arrears,rechargesand other tenant debts. In return we can offer you: A minimum of 28daysholiday per year (plus birthday leave and bank holidays). AgileWorking, providingflexibilityofworking hours. The role ispredominantly home-based, with a requirement to attend occasional meetings in our Ropewalks office in Macclesfield. Attractive Defined Contribution Pension Scheme with Employers contributions up to 12% Access to our Health Cash Plan Training and development. Let us know where you want to gettoandwellhelp you get there. A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts. Astate of the artmodern office with a friendly working environment You will havepreviouspractical experience of customer services, housing, incomecollection,or a related discipline, alongside experience of working in a target?driven environment.?You will have an understanding of issues facing local communities and a good working knowledge of welfare benefits.Experience of working in social housing is desirable though not essential. You should havestrong communicationskills with the confidence torepresentat Court and the ability to develop effective relationships with customers. Excellent planning andorganisationskills as well as the ability to work under pressure are essential. Our Values are at the core of everything we do, so we are looking for someone whos values agree with ours and will embed these too! We value our people and care about our customers. Itsan exciting time to join the Trust as we grow from strength to strength. Apply now!