Job Description
The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook.
Create an unforgettable customer experience
* Forge lasting relationships with customers.
* Work with the sales team to ensure each customer receives the best service possible.
* Greet customers in a timely, authentic and engaging manner.
* Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
Be the business
* Achieve sales goals in a team-based commission environment.
* Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
* Assist in the completion of projects while keeping the focus on customer experience.
* Communicating inventory needs to support the business goal.
Operations
* Ensure the sales floor is stocked every evening.
* Collaborate with management in areas of inventory management.
* Ensure the retail store is cleaned on a regular basis – including floors and bathroom.
* Understand and execute cash control procedures including bank deposits, petty cash.
* Assist in the implementation and maintenance of all merchandising/visual directives.
* Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
* Identify and communicate product concerns in a timely manner.
Qualifications
* Must be available to work nights, weekends and holidays.
* Must adhere to scheduled shifts with punctuality.
* Ability to develop relationships with customers and colleagues.
* Ability to positively and proactively handle customer concerns.
* Ability to prioritize multiple tasks in a fast-paced environment.
* Ability to quickly learn new procedures and processes.
* Strong organizational skills and follow through skills.
* Excellent communication and interpersonal skills.
* High level of ownership, accountability and initiative.
* Eager to develop new skills and responsive to feedback.
Additional Information
Pay Range: £24k
Benefits:
* Paid Time Off
* Employee Discount
* Pension Scheme
* Paid for Wellness
All your information will be kept confidential according to EEO guidelines.