About The Role Salesforce Administrator Location: UK Flexible (Hybrid - between home and office with regular travel to London Head Office)
Hours: per week
months Fixed Term Contract Salary Range: £,- £, (plus inner London weighting, £,, if applicable) per annum
British Red Cross are looking for a skilled Salesforce Administrator to lead the ongoing development of our Salesforce platform.
Do you have a strong track record of improving processes and driving user adoption? Do you enjoy turning business needs into smart, effective solutions?
Working closely with functional leaders, business units, and subject matter experts. You’ll help identify, design, and launch new business processes across Fundraising, Marketing, Communications, and our core program areas.
If this sounds like you then please read on….
A day in the life of our Salesforce Administrator will involve:
1. Act as the primary Salesforce administrator for a + user environment.
2. Manage core admin tasks such as user maintenance, reports, dashboards, workflows, and routine updates.
3. Conduct regular system audits and support system upgrades.
4. Oversee data feeds and integrations with Salesforce.
5. Evaluate, scope, and deliver new development requests.
6. Maintain processes for admin, development, and change management activities.
7. Train new users and help grow Salesforce skills across the organisation.
8. Collaborate with users to define and document development requirements.
To be a successful Salesforce Administrator, you’ll need:
9. Technical experience: Salesforce Admin and Advanced Admin (ADM and ADM) certified. Sales Cloud Consultant, App Builder, and Developer certifications preferred.
10. Strong understanding of Salesforce functionality.
11. Ability to analyse information from multiple sources, resolve inconsistencies, translate between high-level and detailed needs, and distinguish user requests from their true underlying requirements.
12. Confident, clear, and persuasive written and verbal communication skills across various channels (online, face to face etc) and to varied audiences.
13. Proven ability to design and implement new processes and facilitate user adoption.
14. To be well organised and can plan and manage a varied workload. You can respond to and prioritise a range of competing demands.
Interested? Closing date for applications is on Wednesday st December. Interviews will take place in January .
Please note: Early submission of completed application is advised. We’ll be reviewing applications constantly and may close the advert early if we receive a high number of strong applications.
In return for your commitment and expertise, you’ll get:
15. Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
16. Holidays: days annual leave (including bank holidays) + option to buy extra days.
17. Pension scheme: Up to % contributory pension.
18. Learning & Development: A range of career & learning opportunities.
19. Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
20. Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
21. CycleWork: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders