Job Title: Client Support Administrator (Pension Platform) Location: London (Hybrid - onsite 2 days per week) Rate: £250-270 per day Start Date: Mid February Contract Duration: Initial 2 months (scope to extend; minimum period in team is 3 months) Inside IR35 Role Overview: We are seeking a Client Support Administrator with experience in IFA & Pension Platform Administration, SIPP Support, or general Client Support. This is a hybrid role based in London or Glasgow, requiring onsite attendance two days per week. The successful candidate will provide high-quality support to clients and internal teams, ensuring smooth operations across pension and investment platforms. Key Responsibilities: Act as the first point of contact for client queries via phone, email, or internal systems Provide administration support across IFA & pension platforms, including SIPP processing Maintain accurate records and documentation in line with compliance requirements Assist with onboarding new clients and accounts Support internal teams to resolve platform-related issues Escalate complex issues to senior team members where appropriate Contribute to process improvements and maintain high standards of client service Experience & Skills Required: 1-5 years of commercial experience in one or more of the following: IFA & Pension Platform Administration Platform Administrator SIPP Support Client Support Strong communication and interpersonal skills Attention to detail and ability to manage multiple tasks If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.